Operational Services Officer (Phlebotomist), TQEH Catchment

at  SA Health

ABOUT YOU

We are seeking a dynamic, detail-oriented professional with a strong focus on customer service and team collaboration. To excel in this role, you will bring:

• Exceptional Communication and Interpersonal Skills: Proven oral and written communication abilities to liaise effectively with staff at all levels, combined with a customer-focused approach that upholds confidentiality and exceeds expectations.
• Teamwork and Professionalism: Demonstrated ability to work as part of a team, fostering mutual support and cooperation, while maintaining reliability, a proactive attitude, and a strong commitment to professional development.
• Technical Proficiency and Organisational Abilities: Strong computer skills, the ability to prioritise tasks, and a track record of producing accurate, high-quality work in high-throughput customer areas.
• Comprehensive Knowledge Base: Solid understanding of Work Health and Safety principles, infection control guidelines, and the importance of confidentiality, ensuring all work adheres to best practices and professional standards.

If you are ready to contribute your skills and enthusiasm to a supportive and high-performing team, we’d love to hear from you!

ABOUT US

Statewide Clinical Support Services (SCSS) is a unique public healthcare organisation that serves health consumers and provides specialist clinical services to the health system in South Australia. SCSS encompasses BreastScreen SA, SA Dental, SA Medical Imaging, SA Pathology, and SA Pharmacy. Come and work with us to improve the health and well-being of South Australians, across all age groups and at any time of their life or health need.

ABOUT THE ROLE

Are you passionate about delivering exceptional service and contributing to quality healthcare outcomes? As a Pre-Analytical Operational Services Officer, you will play a crucial role in supporting the efficient operation of the Pre-Analytical Services team. This position is classified as OPS2 but may be filled at OPS1 level depending on the skills and experience of the successful candidate. Your work will involve engaging with patients, managing specimens, and ensuring accurate data entry to support timely diagnosis and treatment.
In this varied and dynamic role, you will be responsible for phlebotomy, specimen collection, and specimen management, including their storage and transport under defined conditions. You will also handle preliminary preparation of samples, accurately enter patient and test information into laboratory systems, and manage customer enquiries effectively. If you are a detail-oriented professional who thrives in a fast-paced environment and is committed to delivering high standards of service, we’d love to hear from you!

We are seeking a dynamic, detail-oriented professional with a strong focus on customer service and team collaboration. To excel in this role, you will bring:

• Exceptional Communication and Interpersonal Skills: Proven oral and written communication abilities to liaise effectively with staff at all levels, combined with a customer-focused approach that upholds confidentiality and exceeds expectations.
• Teamwork and Professionalism: Demonstrated ability to work as part of a team, fostering mutual support and cooperation, while maintaining reliability, a proactive attitude, and a strong commitment to professional development.
• Technical Proficiency and Organisational Abilities: Strong computer skills, the ability to prioritise tasks, and a track record of producing accurate, high-quality work in high-throughput customer areas.
• Comprehensive Knowledge Base: Solid understanding of Work Health and Safety principles, infection control guidelines, and the importance of confidentiality, ensuring all work adheres to best practices and professional standards