Operational Support Assistant

at  Keoghs

DESCRIPTION

The Legacy team of Keoghs is seeking an Operational Support Assistant to assist with the internal management of this team, working alongside the Business Unit Director/Deputy Business Unit Director for the team, enabling it to be a highly effective and profitable business unit.
This role will may cover some Operational Support Assistant duties for the Abuse team as may from time to time be necessary for the effective and profitable running of that business unit which will be holiday cover and will typically be limited to support required for BUD that cannot be delayed.

KEY ACCOUNTABILITIES

Supporting the Business Unit Director/Deputy Business Unit Director, the role will include:

• New starter set up in Tracker and internal distribution lists for operational teams;
• Internal people change requests;
• Maintaining internal systems with holidays requests, absences & other allowed time dispensation

ESSENTIAL SKILLS AND ATTRIBUTES:

• Minimum education standard of 5 GCSEs grades 5 or above or A-C or equivalent other qualification/experience
• Able to use Excel, Office 365 documents (prior use of a Case Management system would be desirable)
• Good telephone and communication skills with people at all levels inside and outside the business
• An ability to organise and prioritise tasks using initiative
• Calm under pressure with the ability to re-prioritise when required
• An ability to maintain attention to detail when dealing with repetitive tasks
• Self-confidence with good literacy and IT skills
• Good team worker with the flexibility to do what is required
• Ability to work effectively within the Keoghs Values framework

• New starter set up in Tracker and internal distribution lists for operational teams;
• Internal people change requests;
• Maintaining internal systems with holidays requests, absences & other allowed time dispensatio