Operational support GSM

at  Sodexo

EXCITING CAREERS.

At Sodexo, we’re passionate about delivering exceptional service and creating meaningful experiences for our clients, customers, and employees. We are currently seeking a dedicated and dynamic Operational Support GSM to join our team and play a key role in driving excellence and innovation

About the Role

• Coordinate and direct all activities within the assigned area.
• Manage and control the services to the agreed specification and to the agreed performance, qualitative and financial targets.
• Manage a team to increase the Client and Sodexo’s revenue opportunities i.e., cash sales, labour efficiency and generate the GOP expected at each account across the portfolio of business.
• Nurture client relationships to stabilise & develop them for long term partnerships.
• Recruit, induct and develop talented employees within the business portfolio and to actively manage poor performance.
• Identify opportunities for organic growth and new business, on site and throughout the account.
• Management of Health, Safety and Environmental Legislation relating to the building portfolio ensuring the statutory requirements are met and all records maintained.
• Drive the safe behaviour message through the teams using the tools avail focusing on Zero accidents.
• Responsible for driving continuous improvement through all accounts.
• Manage Service Champion visits and maximise support available from the Service Champions

About the Role

• Coordinate and direct all activities within the assigned area.
• Manage and control the services to the agreed specification and to the agreed performance, qualitative and financial targets.
• Manage a team to increase the Client and Sodexo’s revenue opportunities i.e., cash sales, labour efficiency and generate the GOP expected at each account across the portfolio of business.
• Nurture client relationships to stabilise & develop them for long term partnerships.
• Recruit, induct and develop talented employees within the business portfolio and to actively manage poor performance.
• Identify opportunities for organic growth and new business, on site and throughout the account.
• Management of Health, Safety and Environmental Legislation relating to the building portfolio ensuring the statutory requirements are met and all records maintained.
• Drive the safe behaviour message through the teams using the tools avail focusing on Zero accidents.
• Responsible for driving continuous improvement through all accounts.
• Manage Service Champion visits and maximise support available from the Service Champion

Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families:

• Unlimited access to an online platform offering mental health and wellbeing support.
• An Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.
• Access to a 24hr virtual GP Service
• The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family).
• Save for your future by becoming a member of the Mercer Aspire Pension Plan
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools.
• Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit