Operational Support Officer

at  NZ Qualifications Authority

Operational Support Officer X 2 positions

• Full Time 40 hours per week
• Based in Wellington Central

We are looking for an Operational Support Officer to join our friendly and supportive Client Services team.
Whakatairangatia ngā kete o te mātauranga ki te ao mārama! E te tai whakarunga, e te tai whakararo – nau piki mai, nau kake mai ki te Mana Tohu Mātauranga o Aotearoa.
May the baskets of knowledge (education) be brought into the world of light. We welcome one and all to join us at the New Zealand Qualifications Authority.

Do you want to work

• In a small team who is dedicated to accurate and reliable results
• Have an opportunity for personal and professional development
• Flexible working arrangements
• Comprehensive range of opportunities to learn and practice Te Reo Māori

Do you have

• Initiative and a ‘can do’ attitude
• Good interpersonal skills with the ability to interact with a diverse range of people
• Excellent communication and organisational skills
• Ability to make informed decisions
• A clear eye for detail
• A broad range of computer-based skills
• A great sense of humour

Technical Competencies

• Problem solving
• Outcome/achievement orientation
• Analysis and evaluation

The team provides a key role across the Quality Assurance Division. We support the business units within the division with operational and administrative tasks and provide a link to the division’s client base. In this role, you will be responsible for maintaining effective operations, delivery of outcomes, and a high standard of customer service.
You will need to demonstrate that you are a proactive self-starter, have experience and success in a customer facing role providing operational support and/or business administration. You will have a high level of expertise in the use of databases, spreadsheets, word processing software, and can demonstrate the ability to operate in a high transactional and fast-paced environment.
About us
NZQA is a te reo Māori learning organisation and is committed to equity and lifelong learning. We welcome candidates from diverse backgrounds that will enrich our understanding of the education system. We prioritise the importance of understanding tikanga in building a culturally responsive workplace. NZQA is dedicated to providing a welcoming environment to Māori and Pacific staff and has active Māori and Pacific staff networks which contribute to NZQA’s strategic action plans - Te Kōkiritanga and Takiala Pasifika.

WHAT WE CAN OFFER:

• A supportive team / whanau environment
• A role with lots of variety
• Development and career progression opportunities
• To find out more click here NZQA Staff Benefits
  Apply Now!
  For more information about this role and NZQA please refer to the job description, NZQA’s Customer Charter and Organisational Values. If you are applying/viewing through Seek, please click ‘apply now’ to access these links.
  If you would like to discuss further, please contact Sue Walker at Sue.Walker@nzqa.govt.nz
  Interested candidates are encouraged to submit their resume and a cover letter outlining their qualifications and experience.
  Applications close at 5.00 pm on 22 September 2024

Please refer the Job description for details