Operational Support Officer (OSO) Nights - At HMP Altcourse

at  Sodexo

Job Introduction Are you looking for a rewarding and challenging role in a dynamic and diverse environment? Do you have excellent interpersonal and customer service skills? Do you want to make a positive difference to the lives of staff, visitors, and residents at HMP Altcourse?
If yes, then we have an exciting opportunity for you to join our team as an Operations Support Officer (OSO).

AN ENVIRONMENT LIKE NO OTHER

Working in a prison is unlike any other career. You will be able to challenge with humility and remain professional at all times. You would also be expected to build rapport with all colleagues and visitors whilst remaining respectful. Overall, you would be an ambassador for HMP Altcourse and Sodexo, as you are the first and last person each visitor and member of staff will be on their visit.
Please see the attached job description for a more detailed list of the main responsibilities.
The Ideal Candidate
Great PCOs are the backbone of our business and play an important part in the smooth operation of our prisons. Every PCO will play a key part in prisoners’ lives, offering them support and encouraging them to change their lives for the better.
Does this sound like something you’d like to be part of?

Key attributes we look for aren’t all about qualifications and employment history but more about who you are and the values you live by. Below are some of the key attributes and characteristic we typically look for:

• High level of interpersonal skills.
• Has a proactive approach to Equality and Inclusion.
• Has a proactive approach to Health and Safety.
• Willingness to challenge inappropriate behaviour in a calm and reasonable manor.
• Ability to perform tasks alone or in a team to a high standard without constant supervision.
• Proactive and systematic approach to tasks.

Sodexo are responsible for 6 prison sites across the UK and Scotland and HMP Altcourse is our newest prison that we have just added to our portfolio!
Sodexo’s vision for HMP Altcourse is to develop a safe, stable, and progressive environment with modern facilities dedicated to reducing re-offending and enabling individuals to fulfil their potential. Every aspect of the prison is designed to help prisoners make meaningful progress in their sentence and personal development goals within a surrounding culture of rehabilitation.