Operational Support

at  Xylem

Join Xylem in the global mission to #LetsSolveWater! As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world’s most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

Essential Duties/Principal Responsibilities: PART TIME HOURS

• Facilities Management - oversee the maintenance and services of the facility ensuring they meet the needs of the organization and the employees, and assuring vendors maintain cost effective services.
• Address any general facility needs such as maintenance and repairs, furniture ordering, carpet cleaning, heating/cooling issues, internal employee-related issues, etc. Effectively communicate to office personnel as appropriate.
• Liaise with various facility trades/service people as required – plumbers, electricians, internal handyman, etc.
• Janitorial services - ensure facility is maintained in an acceptable manner and in accordance with the service contract. Liaise as needed and maintain positive relationship with service provider.
• Act as point of contact for security issues and liaise as needed with the alarm provider, the EHS Manager, and Facility Leads / Managers as needed, and ensure effective communication of changes or issues.
• Greet visitors by phone or in person, determine the nature of their business and re-direct accordingly within the facility or within the team.
• Preserves confidentiality and exercises discretion in communicating information within all levels of the organization.
• Maintain accurate facility overhead expense tracking documents and vendor contact information.
• Draft, revise and maintain department and facility procedures and reference documents.
• Compile data, create reports, update, and maintain spreadsheets, maintain various files and records, etc. as required.
• Coordinate and monitor incoming and outgoing mail, receive and sign for mail/packages from couriers and deliver to proper recipient.
• Ensure a clean and professional office appearance, including kitchens, meeting rooms etc.
• Organize and coordinate meeting and/or event logistics as needed, i.e., conference room scheduling, equipment, catering, and cleaning.
• Provide back-up support to other Operational Support and Administrative team members as required.
• Remain current with any required training on Xylem applications and safety platforms
• Other duties may be assigned as deemed appropriate.

Minimum Qualifications: Education, Experience, Skills, Abilities, License/Certification:

• Part Time Schedule- 20 hours max a week
• Excellent oral and written communication skills
• Excellent time management skills
• Decision-making, problem resolution and creative thinking skills
• High level of proficiency in MS Office (Outlook, Word, Excel, PowerPoint)
• Create a PivotTable Formula
• Detail oriented and works with a high degree of accuracy
• Highly organized and flexible
• Ability to multitask and meet changing deadlines
• Must be self-directed and able to complete projects with limited supervision
• Maintains staff confidentiality
• Able to work in fast-paced environment
• Proficient in FedEx shipment preparation
• ERP proficiency an asset
• Office experience as an administrative assistant or equivalent, for 1-3 years
• Valid driver’s license and own vehicle is preferred.

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Regularly required to sit or stand, reach, bend and move about the facility.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Office: Standard office equipment; work usually performed in an office setting free from any disagreeable elements.
Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of diversity, equity and inclusion in driving innovation and allowing us to compete more effectively around the world

• Facilities Management - oversee the maintenance and services of the facility ensuring they meet the needs of the organization and the employees, and assuring vendors maintain cost effective services.
• Address any general facility needs such as maintenance and repairs, furniture ordering, carpet cleaning, heating/cooling issues, internal employee-related issues, etc. Effectively communicate to office personnel as appropriate.
• Liaise with various facility trades/service people as required – plumbers, electricians, internal handyman, etc.
• Janitorial services - ensure facility is maintained in an acceptable manner and in accordance with the service contract. Liaise as needed and maintain positive relationship with service provider.
• Act as point of contact for security issues and liaise as needed with the alarm provider, the EHS Manager, and Facility Leads / Managers as needed, and ensure effective communication of changes or issues.
• Greet visitors by phone or in person, determine the nature of their business and re-direct accordingly within the facility or within the team.
• Preserves confidentiality and exercises discretion in communicating information within all levels of the organization.
• Maintain accurate facility overhead expense tracking documents and vendor contact information.
• Draft, revise and maintain department and facility procedures and reference documents.
• Compile data, create reports, update, and maintain spreadsheets, maintain various files and records, etc. as required.
• Coordinate and monitor incoming and outgoing mail, receive and sign for mail/packages from couriers and deliver to proper recipient.
• Ensure a clean and professional office appearance, including kitchens, meeting rooms etc.
• Organize and coordinate meeting and/or event logistics as needed, i.e., conference room scheduling, equipment, catering, and cleaning.
• Provide back-up support to other Operational Support and Administrative team members as required.
• Remain current with any required training on Xylem applications and safety platforms
• Other duties may be assigned as deemed appropriate