Operational Underwriting Analyst

at  Aviva

Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence.
Are you passionate about delivering outstanding service and crafting a meaningful impact in the Finance/Insurance industry? At Aviva, we’re looking for an Intermediate Underwriter to join our ambitious team in Markham, ON. This is an outstanding opportunity to partner with a strong national brand and empower our broker partners with world-class service and support.
Come join our team!

What You’ll Do

• Deliver Outstanding Quality Commitments: Foster a “One Stop Shop” environment for our broker partners, ensuring every interaction is seamless and exceeds expectations.
• Continuous Learning: Update your soft skills through identified e-learning courses and improve your product and industry knowledge through CIP/FCIP or other related industry accreditations.
• Timely and Informed Service: Address the needs of our broker partners promptly and with comprehensive knowledge, consistently challenging the status quo to provide outstanding underwriting service.
• Influence Broker Survey Results: Take dedicated steps throughout the year to contribute to a successful outcome of the Broker Survey, ensuring broker happiness and trust.
• Demonstrate Integrity: Display honesty and trustworthiness while collaborating with colleagues and leaders to uphold a professional environment.

What You’ll Bring

• Strong Negotiation Skills: Proven ability to negotiate effectively and reach mutually beneficial outcomes.
• Insurance Experience: At least 4 years of experience in the insurance industry.
• CIP Designation: Possess or actively working towards a CIP designation.
• Leadership Capabilities: Demonstrated ability to lead and encourage those around you.
• Critical Thinking: Propel the business by making informed decisions and advocating for the Aviva brand.
• Customer Focus: Build trust and strengthen operational relationships with our broker partners.
• Communication Skills: Outstanding oral and written communication abilities, with the confidence to make decisive and analytical decisions.
• Time Management: Highly organized with strong time management skills.
• Flexibility: Ability to work a variety of shifts from 8 am-7:30 pm, Monday to Friday.
• Hybrid Working Model: Comfortable with a combination of remote and in-office working.

What You’ll Get

• The salary band for this position ranges from $ 54,500.00 - $ 101,100.00. Please note that individual salary is determined by factors such as job-related knowledge, skills and experience, as well as internal equity.
• Compelling rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities.
• Outstanding Career Development opportunities.
• We’ll support your professional development education.
• Competitive vacation package with the option to purchase 5 extra days off per year
• Employee driven programs focused on gender, LGBTQ+, origins, diversity and inclusion
• Corporate wellness programs to support our employees’ physical and mental health
• Hybrid flexible work model

Please note that we may use AI tools to help us through the recruitment process. This is a new position which has been posted both internally & externally.
Aviva Canada has an accommodation process in place to provide accommodations for employees with disabilities. If upon commencement of employment you require a specific accommodation because of a disability, please contact your Talent Acquisition Partner so that an appropriate accommodation can be arranged. This process applies throughout your career with Aviva Canada

• Deliver Outstanding Quality Commitments: Foster a “One Stop Shop” environment for our broker partners, ensuring every interaction is seamless and exceeds expectations.
• Continuous Learning: Update your soft skills through identified e-learning courses and improve your product and industry knowledge through CIP/FCIP or other related industry accreditations.
• Timely and Informed Service: Address the needs of our broker partners promptly and with comprehensive knowledge, consistently challenging the status quo to provide outstanding underwriting service.
• Influence Broker Survey Results: Take dedicated steps throughout the year to contribute to a successful outcome of the Broker Survey, ensuring broker happiness and trust.
• Demonstrate Integrity: Display honesty and trustworthiness while collaborating with colleagues and leaders to uphold a professional environment