Operations Administrative Assistant - Operations Support Services

at  Town of Banff

FULL-TIME, PERMANENT

As the Operations Administrative Assistant, you “Take Care of Banff” by efficiently and proactively administrating operations customer service, accounts receivables, payroll entries and general support for the Operations division.
If you enjoy working with data, maintaining records, and delivering exceptional customer service, this role is a perfect fit. Your ability to manage complex information and present it clearly and concisely pairs seamlessly with your talent for balancing numerical precision with a strong customer satisfaction focus.
In a dynamic environment where activity is constant, you excel at maintaining focus, accuracy, and productivity, unfazed by noise, movement, or interruptions - whether they come in person, over the phone, or electronically.
You thrive on coordinating multiple priorities to ensure every “client” receives the attention and service they deserve. You effectively combine detail-oriented tasks with meaningful interactions, fostering collaboration and camaraderie. Flexible and adaptable, you easily navigate shifting priorities, schedules, and needs, both internally and externally.
Your enthusiasm for learning makes you a natural fit for this cross-functional role, where every day presents an opportunity to expand your knowledge and contribute to the success of the Operations division.
Your cover letter and resume should indicate why you are a perfect fit for this position while confirming your technical qualifications in office administration. Your resume should also demonstrate three (3) years of work experience in an administrative or office environment or a combination of the required qualifications and work experience.
Your experience has honed impeccable interpersonal and communication skills and are able to interact effectively with customers demonstrating varying emotions. You are proficient in Microsoft Office programs (Outlook, Word, Excel) and are familiar with web-based data-tracking software solutions.
This position requires the ability to meet physical demands (keyboard functions, lifting, pushing, pulling a variety of weights (10-50lbs) from floor to waist, waist to shoulders, and above shoulders and workplace noise, dust, etc.) and cognitive demands (concentration and focus for 4-6 hours, ability to analyze and manage deadlines, etc.).
Working safely is a condition of employment at the Town of Banff. As part of our internal responsibility system, all employees are accountable for adhering to Occupational Health and Safety legislation and Town of Banff safety protocols. The Town of Banff’s safety culture philosophy is one of continuous improvement, so we look forward to your suggestions to make our workplace even safer.

“TAKING CARE OF BANFF: OUR COMMUNITY, OUR PEOPLE, OUR PARK.”

To view the full job description, please click here.
To apply please submit a copy of your resume and cover letter, no later than February 3, 2025 to:
Email: jobs@banff.ca
Fax: 403-762-1247
Mail: Town of Banff, Box 1260, Banff, AB, T1L 1A1
Drop off: 110 Bear Street

Please refer the Job description for details