OPERATIONS ANALYST

at  Intec Select

ESSENTIAL SKILLS & REQUIREMENTS:

• Prior experience as a business manager within a large organisation, ideally within the technology sector.
• Demonstrated expertise in project management, with the ability to manage multiple initiatives simultaneously.
• Strong analytical experience (Power BI desirable).
• Familiarity with culture and employee engagement programs is highly desirable.
• Strong stakeholder management skills, including the ability to effectively negotiate and influence outcomes.
• Proficiency in presenting complex data in a clear, structured, and compelling manner through storytelling techniques.
• Solid understanding of the scope and objectives of core banking functions.

• Oversee the daily operations of the Technology department, ensuring smooth and efficient workflows.
• Manage and monitor special projects, tracking progress and ensuring milestones are achieved on time.
• Serve as the key liaison between Technology and the business, preparing Management Information (MI) packs. This includes coordinating the rollout of AI initiatives and communicating their impact to business users clearly and promptly.
• Lead the Culture & Engagement agenda for Technology in partnership with HR, encompassing initiatives such as Women in Tech, the Graduate Accelerator Program, and overall employee engagement.
• Identify and implement operational efficiencies within the team and effectively communicate technology initiatives across the organisation.
• Advocate for an inclusive, diverse, and values-driven workplace culture.
• Set an example by building strong relationships, cultivating a robust peer network, and fostering collaboration across teams.