Operations Analyst

at  Ravio

ABOUT US

Compensation is one of the key levers for attracting and retaining great talent, yet most companies are struggling to get it right. They simply have no choice but to rely on poor data and unsophisticated tools for their pay decisions. That’s why we created Ravio.
We help some of the world’s most innovative and ambitious companies build stronger teams and reach their goals through better compensation. Our goal is to bring compensation into the modern age by building the ultimate real-time compensation solution. We’re passionate about ensuring everyone is paid what they deserve, no matter their background or circumstances. We believe that when compensation is done right, everyone wins.
Ravio is growing fast, which means you can too. Joining a startup in the early days and scaling it into a global product is one of the most challenging and rewarding experiences a career can offer. If that sounds exciting to you, you’re in the right place.

REQUIREMENTS

• Structured thinker who enjoys working with data and has great attention to detail
• Strong problem-solving skills and an entrepreneurial mindset
• Strong prioritisation and organisational skills
• Team player who thrives in a high-growth environment and embraces change
• Desire to learn the ins and outs of compensation benchmarking and how Ravio’s technology can help
• Advanced knowledge of SQL or general technical skills are a plus

THE ROLE

Our Operations team acts as the guardian of Ravio’s core benchmarking product - the foundation of our business. We are not only striving to build the world’s largest real-time compensation benchmarking database, but also the best. This means we need to set a new standard when it comes to the quality and consistency of our underlying benchmarking data. This is why our operations team exists.
Benchmarking Ops springs into action the moment a new customer starts onboarding with Ravio. The team oversees the onboarding process from start to finish and is responsible for ensuring that each customer’s data is standardised, anonymised and mapped to our internal framework with an incredibly high level of precision. The team also monitors and upholds data integrity over the course of a customer’s lifecycle with Ravio and works with multiple cross-functional teams to build and improve internal tools and processes.
Working in our Operations team requires a combination of robust analytical skills and strong business acumen. This is a cross-functional job, so being able to communicate clearly and work with a diverse group of stakeholders effectively is key. You also need to be very structured and process-driven in order to succeed in this role.
If this sounds like you and you are ready to help us build a category-defining company with global ambitions, we’d love to hear from you.

RESPONSIBILITIES

• Analyse customer datasets to ensure data completeness and integrity and enrich customer-supplied information with external data to improve signal strength
• Validate and fine-tune the results of Ravio’s algorithmic job levelling process, ensuring the data is mapped consistently against our proprietary framework
• Monitor and improve existing datasets throughout a customers’ lifecycle with the aim of upholding high data quality and integrity standards
• Work cross-functionally with Ravio’s Data Science, Product, and Customer Success teams to build and continuously improve Ravio’s internal processes with the aim of achieving industry-leading data quality and integrity levels as well as delivering great customer experiences