Operations and Administrative Associate

at  Gallagher

Introduction:
Gallagher isn’t just a company; it’s a global community driven by shared values and an unyielding commitment to excellence. With over 49,000 passionate professionals, we are the architects of the future, designing customized solutions to protect businesses and fuel their extraordinary growth. As a member of our team, you’ll experience empowerment, creativity, and the exhilarating journey of making a real difference in the lives of our clients. Join us and become part of a story that transforms aspirations into reality.
We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.
Overview:

ABOUT PEN UNDERWRITING

We are a dynamic customer-centric underwriting agency providing outstanding experiences to our brokers and are looking for an Operations Associate to join our Operations team.
Our passion for insurance is evident from our response to the first inquiry through all life stages of a policy, including claims handling. Drawing upon our collective knowledge and experience we anticipate the needs of our brokers and their clients, creating innovative products and risks solutions across a broad range of insurance classes.
Our products, combined with exceptional service, demonstrate our commitment. Building upon a foundation of mutual respect and a desire to add value for the benefit of our brokers’ businesses, we inspire loyalty and long-standing relationships with our brokers.

• Assisting underwriters with the preparation and processing of new business, renewals, and endorsements
• Managing underwriting documentation, including policy documents, endorsements, and other related paperwork, ensuring accuracy and completeness
• Performing initial risk assessments and data entry for new applications and renewals
• Assisting with compliance support, ensuring adherence to regulatory requirements
• Handling broker enquiries and provide information regarding underwriting processes and policy status
• Acting as a liaison between departments for problem resolution and process support
• Collaborating with offshore support teams to ensure quality service delivery
• Supporting the development of a data framework and operational effectiveness through data use
• Assisting with operational administrative support across business units

Your motivated personality and can-do attitude along with experience in the following are essential for this role;

• Minimum 1 year Insurance/accounting/finance industry experience preferable
• Working knowledge of Microsoft Word, Excel and Outlook
• Excellent communication and interpersonal skills both in verbal and written forms
• Superior problem resolution and decision-making skills
• Attention to detail
• Ability to prioritise workload
• Willingness to learn and develop

This is an opportunity to work within a supportive environment where we cultivate a culture of respect, integrity, inclusiveness and professionalism. We value all of our employees equally and pride ourselves on our diverse backgrounds. It is through our culture that we strive to achieve exceptional employee engagement and will continue to do so as our business grows.
If this sounds like the type of workplace you would like to work in, apply now!
Compensation and benefits: