Operations and Change Management Internship: Process & Change (Jan - Jun 25)

at  PwC

JOB DESCRIPTION & SUMMARY

Our Firmwide Corporate Service unit helps build our competitive advantage by providing support to all lines of businesses, spanning Administration, Business Development, Finance, Human Resources, Learning & Development, Legal, Marketing & Communications and Technology. Our specialists in each function bring together a diverse set of skill-sets and expertise to best service their internal clients.
The Operations and Change Management (OCM) team supports all Firmwide Corporate Service departments to improve the quality of the service by streamlining and automating connected processes as well as supporting the implementation of best in class business applications such as Workday, G Suite, Salesforce, etc. The OCM team operationalises the data strategy for the Information Solutions Board.

OPTIONAL SKILLS

Desired Languages (If blank, desired languages not specified)

• Understand the business needs by assisting to analyse current processes, and supporting to identify pain points and improvement opportunities
• Conduct desk analysis and gather data points to support in the decision process
• Learn on different techniques to gather user feedbacks to adapt and adjust on proposed solutions
• Learn to liaise and manage stakeholders from various departments and functional teams
• Assist to create support materials (E.g. user guide/ standard operating procedures)