Operations Assistant (Clinical Administrator)

at  Kings College London

Job id: 094954. Salary: £32,979 - £36,396 per annum, including London Weighting Allowance.
Posted: 30 August 2024. Closing date: 15 September 2024.
Business unit: Faculty of Life Sciences & Medicine. Department: Cardiovascular Imaging.
Contact details: Lucy Hewett. lucy.hewett@kcl.ac.uk
Location: St Thomas’ Campus. Category: Professional & Support Services.
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About us
We are looking for an enthusiastic and experienced Clinical Administrator to provide reception and administrative support for the Imaging Clinical Research Facility at St Thomas’ Hospital. The post sits with the King’s College London and is managed through the School of Biomedical Engineering & Imaging Sciences.
About the role
The main purpose of the post is to meet and greet patients at reception. To make patient and research subjects’ appointments, register patients / volunteers on the required computer systems and carry out other administrative tasks as necessary to support the administration of the clinical and research Imaging operations with the multidisciplinary clinical and research environment for our Joint Imaging Centre and Advanced Imaging Centre. The post holder will also be expected to support the MRI Office Administration Manager for the administrative and facility management aspects of the department.
You will be responsible for ensuring administrative support is provided in a flexible, responsive and confident manner, both in a clinical and research setting. This will include a variety of duties and a high level of patient contact. The post holder must have a high standard of general education as essential requirement. Previous working knowledge in NHS systems such as EPIC would be regarded as desirable. The successful candidate needs to be able to work well with a wide variety of people and be a good team player.
This is a full-time post (35 Hours per week), and you will be offered an indefinite contract. The post holder is expected to work full time on site.
About you
To be successful in this role, we are looking for candidates to have the following skills and experience:

Essential criteria

• GCSE / NVQ or equivalent
• Previous experience in a clinical or in a research support role within HEI or NHS
• Excellent knowledge and experience of using NHS administrative procedures and NHS IT systems (e.g., EPIC) to deal with patient data
• Excellent verbal & written communication skills and attention to detail
• Able to work flexibly and under pressure at busy times
• Understanding of patient confidentiality
• Experience in customer service
• Substantial previous administrative experience/secretarial experience particularly in a clinical setting

Desirable criteria

• A Level in Maths, Science and English
• Knowledge of medical terminology
• Knowledge of databases
• Customer Service training
• Microsoft Office Training (Microsoft office, Outlook, Word, Excel, PowerPoint)

Downloading a copy of our Job Description
Full details of the role and the skills, knowledge and experience required can be found in the Job Description document, provided at the bottom of the next page after you click “

Please refer the Job description for details