Operations Assistant (Part-Time)

at  Mavie Next

WHAT YOU NEED TO BE SUCCESSFUL

• Quick learner with the ability to adapt rapidly to new tasks and environments, and comfortable using digital tools
• Capable of working independently and taking initiative
• Strong team player who collaborates effectively with colleagues
• Performs tasks with precision and thoroughness
• Able to work in person at Austria Campus, 1020 Wien
• German language is advantageous but not necessary; fluent English is required.

ABOUT US

Mavie Next is a corporate start-up founded in 2020 by the UNIQA insurance group and has since then grown to a team of over 40 digital healthcare enthusiasts from over 20 countries. With an office in the heart of Vienna (but ambitions across Europe), our mission is to ideate, incubate, and scale B2B and B2C health and wellbeing solutions that empower people to lead healthier, more fulfilling lives. You can find out more about our solutions here

Join a promising venture of Mavie Next, focused on simplifying the processes around payment and reimbursement of private healthcare services. Our product, launched just 2 months ago, is already available to end consumers and is experiencing a steady growth in user numbers. Be part of this exiting journey and take the opportunity to immerse yourself in the startup world, thrive in a dynamic early-stage environment, make meaningful contributions to our team, and drive the project towards success.
We handle our own operations in-house and are looking for team operations assistant to support the operations team.
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Processing claims and user communication: Responsible for systematically processing incoming reimbursement claims and supporting the team in effectively communicating with users

• Development of a claim tracking system: Design and implement an innovative and user-friendly system for tracking and managing reimbursement claims, providing enhanced transparency and traceability.
• Optimization of processing procedures: Analyze and continuously improve existing processes for handling reimbursement claims to increase efficiency and customer satisfaction.