Operations Assistant

at  University College London

ABOUT US

The Division of Biosciences has an outstanding international reputation, ranking 8th in the QS World University Rankings for biological sciences. We host a community of over 500 staff covering a diverse portfolio from protein interactions to cell function, organism development, genetics, population studies, to ecology and the environment. Much of our research crosses traditional boundaries, and we sit at the nexus of a broad range of interdisciplinary collaborations across UCL Our activity is underpinned by high calibre science technology platforms and state of the art equipment, and a substantial number of postgraduate research students integrated within doctoral research programmes. The Division offers a range of undergraduate programmes and an expanding number of Masters Programmes. Research is integrated into our degrees giving students the opportunity to experience original contributions to their field of study.

ABOUT YOU

A-Level or other level 3 qualification or equivalent experience is essential as is experience of working in the higher education sector or a laboratory environment as is experience of dealing with diverse customer base and providing customer service including problem resolution and excellent organisational skills, and the ability to plan, prioritise and manage own workload. Please read the job description attached to this advertisement to see the full essential and desirable criteria required for this role.

The Operations Assistant provides a range of general support functions to the Operations Team and the departments of the Division of Biosciences. The role covers several functions, including laboratory housekeeping services, operation of communal glass cleaning and autoclaving equipment, managing the laboratory laundry service, reporting defects with equipment and infrastructure (and following up on remedial works), providing coordination with contractors (for Operations and/or Estates).
The job involves working as part of a team in this client-facing role therefore it requires a high degree of teamwork and a friendly “can-do” approach to customer service in a busy, high-pressured environment.
The post is open ended and available immediately.