Operations - Change Management - Associate

at  Proxymity

Proxymity does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual’s status in any group or class protected by applicable federal, state or local law. Proxymity encourages application from minorities, women, the disabled, protected veterans and all other qualified applicants

REQUIREMENTS

• Strong attention to detail
• Excellent written and verbal communication skills
• Team orientated with the ability to build positive relationships and work collaboratively with internal and external partners, peers and clients
• Ability to work self-sufficiently with strong organisational skills
• Ability to execute in a high pressure, fast paced environment
• Flexibility to manage changing priorities and respond to time constraints
• Fast learning to understand complex business processes and take initiative to acquire necessary knowledge
• Seeks and acts upon feedback with a focus on personal development
• Understanding of the Securities Services industry and Asset Servicing products, or similar
• Working experience within an operations environment
• Experience of working within a start-up / scale-up organisation
• Experience of operational workflow management tools and processes
• Practical experience of working with remote teams
• Knowledge of programming / coding languages and applications
• Working knowledge of Microsoft applications
• Desire to develop technical skills to build effective solutions for the business

The core responsibilities for this role include, but are not limited to:

• Ensure Operational readiness in response to the change agenda
• Be aware of upcoming market, client, product or technology changes and the associated operational impacts
• Develop and maintain a core understanding of the various operational processes and controls
• Participate in the review and sign off of change agenda documentation and procedures
• Partner with internal stakeholders to agree requirements with clients
• Provide training to internal and external stakeholders
• Participate in robust testing of new / amended processes and technologies
• Perform post implementation monitoring
• Ask questions to challenge the status quo
• Partner with core Operations teams identify opportunities for process, platform and control environment improvements
• Review, understand, and operate within Standard Operating Procedures and be responsible for maintaining their integrity through continuous review and validation
• Proactively seek opportunities for self-improvement
• Understand the goals and objectives of the team, ensuring personal contributions and work execution align
• Assist with the training of new employees to the team
• Create a culture of inclusion and belonging, leading by example
• Escalate issues and / or concerns that impact the business, your role or personal wellbeing in a timely manner
• Be an ambassador for the team, Operations and Proxymity, always