Operations Coordinator

at  Ballad Consulting Group

BALLAD GROUP

Since 2012, we’ve been successfully designing and executing training and employment programs across the province, collaborating with industry leaders to deliver tangible results. Beyond workforce development, we’re your trusted partner in driving economic growth and operational excellence through our top-tier business consulting and advisory services. From housing needs assessments to navigating grant applications, we’re committed to empowering individuals, uplifting communities, and driving business success. Join us at Ballad, where every opportunity is a chance to make a difference.

THE OPPORTUNITY

Are you a proactive problem-solver with a passion for creating efficient, high-impact solutions? Ballad is looking for a resourceful and driven Operations Coordinator to join our team! In this role, you’ll lead vital operations across multiple regions, developing and implementing best practices that empower our team and enhance our workplace. You’ll work with suppliers, manage assets, support office consistency, and be at the forefront of using innovative tools like AI to analyze data and drive decisions. If you’re excited to make an impact in a fast-paced, dynamic environment where your expertise in operations, procurement, and process improvement can truly shine, we’d love to have you on board. Join us at Ballad and be part of a team that values accountability, collaboration, and entrepreneurship!
This opportunity takes place in person in our downtown Edmonton office.

SKILLS & QUALIFICATIONS

• Decisive Decision-Making: Strong critical thinking skills with the ability to make informed decisions based on knowledge, experience, and analysis.
• Resourcefulness: Ability to independently seek information and solutions from industry knowledge, best practices, and personal experience.
• Analytical & Data-Driven: Proficiency in developing analytics, utilizing tools such as AI, data visualization software, and reporting tools to monitor outcomes, evaluate processes, and support decision-making.
• Self-Motivation & Adaptability: Highly self-motivated with the ability to thrive in a fast-paced environment where priorities can quickly shift.
• Policy & Procedure Development: Solid understanding of creating policies and procedures to establish a structured, successful department.
• Process Improvement: Skilled in identifying areas for improvement and implementing solutions that enhance efficiency and effectiveness.
• Communication & Collaboration: Excellent communication skills, able to work independently and collaborate effectively with cross-functional teams.

ADDITIONAL RESPONSIBILITIES

• Perform other duties as may arise from time to time and as assigned.