Operations Coordinator

at  Dexus

Dexus (ASX: DXS) is a leading Australasian fully integrated real asset group, managing a high-quality Australasian real estate and infrastructure portfolio valued at $57.1 billion. We believe that the strength and quality of our relationships will always be central to our success and are deeply connected to our purpose: Unlock potential, create tomorrow.
The Opportunity
As an Operations Coordinator at Macquarie Centre, you will provide effective support to the Operations Team. This is a varied role, with a strong administrative and coordinative focus. The Operations Coordinator will diligently pursue best practice across Operations & Maintenance Coordinating, Planned Preventative Maintenance, Contractor Management & Governance, Environmental and Sustainable Performance and Operations Management Practice. All these elements have a strong administrative and coordinative focus. Please note given the customer facing nature of this role, it is based onsite 5 days per week at Macquarie Centre.

You will make an impact by:

• Support the Operations Manager / Team in administering and leading the department.
• Liaise and coordinate operational activities and service responses with retailers, shopping centre management departments and building owners to minimise impact on trade and maximise asset performance.
• Assist with front office walk in enquiries and direct to appropriate department, greet retailers and contractors attending onsite meetings and direct to appropriate department.
• Working with the operations team and contractors to ensure work requests are raised and progress through the workflow system within reasonable timeframes.
• Manage the work request accruals on a regular basis ensuring work requests are closed out and invoiced within a reasonable timeframe.
• Conduct regular building and car park inspections being vigilant of presentation, condition and safety and act on findings.
• Supporting the operational team with the coordination of all engineering and adhoc services and contractors pursuant to the operation and function of the asset ensuring appropriate contracts agreed service levels are in place.
• Uphold site induction guidelines including awareness of Dexus policies and procedures and manage site access and permit requirements.

About You

You may come from support level role with a strong administrative and customer focus. Whilst you may have shopping centre administration experience, what is more desirable is wanting to forge a lasting career in retail facilities management.

• A sound customer focus, with the ability to build effective relationships with vendors and customers.
• Strong verbal and written communication skills.
• Organised and precise, with sound attention to detail.
• Operationally focused and process driven, you can anticipate needs and ensure follow through.
• Proficient in the Microsoft Suite, including Word and Excel.

Why choose Dexus?

The Dexus culture and spirit is what differentiates us. Together, we take pride in our values: rally to achieve together and build trust through action. As an employee of Dexus, you will benefit from:

• Flexible Working: Our hybrid work model lets you thrive both professionally and personally. Whether it’s working from home or collaborating in our state of the art and award-winning offices, we’ve got you covered.
• Wellbeing Matters: Enjoy a Wellbeing Allowance, extra annual leave days (our exclusive ‘Dexus’ days), and our holistic Safe and Well program. Your health and happiness is a priority.
• Continuous Growth: Enhance your career with professional development, memberships, and study assistance. We invest in your learning journey.
• Tribe: Our commitment to supporting LGBTQ+ staff earned us Silver Employer Status in the AWEI 2024. We foster an inclusive environment where each individual feels recognised and appreciated.
• Focus on Sustainability: Dexus is deeply committed to making a positive impact on the communities it serves. Align your personal values with your professional endeavours.
• Parents@Work: Supporting parents and carers through coaching and education. We understand the importance of work-life integration.

We are dedicated to creating an inclusive workplace that values diversity in every form. We are actively striving to close the gender pay gap and invite applications from individuals of all genders, backgrounds and abilities. If you believe you can thrive in this role but do not meet every requirement, we encourage you to apply.
Reach out to
talentacquisition@dexus .com
if you require any accommodations or additional support during our recruitment process; we’re here to help.
Ready to help create the future? Apply now or visit dexus.com/careers
Join Dexus and ‘unlock potential, create tomorrow’

• A sound customer focus, with the ability to build effective relationships with vendors and customers.
• Strong verbal and written communication skills.
• Organised and precise, with sound attention to detail.
• Operationally focused and process driven, you can anticipate needs and ensure follow through.
• Proficient in the Microsoft Suite, including Word and Excel