Operations Coordinator

at  DyerButler

SKILLS & EXPERIENCE

• Good general IT skills are essential, and ideally, you’ll be proficient in Microsoft suite of programmes
• Experience in effective programming of construction or maintenance works, preferably in the highway maintenance industry
• Great team working skills, the ability to collaborate well with others and develop excellent relationships with contacts at all levels – from the client to colleagues and contacts across the wider Milestone Group.
• Excellent communication skills – verbal and written - to ensure clarity in all situations and to effectively influence client decision-making
• Understanding of the Traffic Management Act (Streetworks Noticing / Permitting).

• Prepare Highway Maintenance programmes in conjunction with the Scheduling Manager and Depot Supervisors
• Ensure all works are planned and coordinated and identify efficiency savings where appropriate
• Liaise with the delivery teams to update programmes with progress
• Create and continually update all Streetworks Permitting information to support the programmes.
• Challenge the detail and timing of the works programmes where necessary with the Delivery Team
• Ensure collaboration across the entire business, maximise best use of resources to deliver commercial benefit and efficiencies.
• Taking emergency calls from the client and allocating to gangs
• Work with the Depot delivery teams to ensure the works programmes remain accurate and up to date
• Maximise productivity through effective programming whilst ensuring we meet contractual response times.
• Escalate any programme delays to the Highway Maintenance manager to ensure we minimise any issues with the timing or quality of delivery
• General assistance to the Scheduling Manager
• Provide technical support for mobile solution used by the gangs (Causeway)
• Provide administration duties as required within the team
• Take Emergency Phones calls from Residents and Engineers and dealing with accordingly