Operations Coordinator, Public Safety

at  Pacific National Exhibition

Job Description:

WHO WE ARE…

The Pacific National Exhibition is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories. This 114-year-old, non-profit organization has an annual operating budget of over $70 million dollars and generates revenue through four activity streams: the 15-day annual summer Fair and winter Fair which average more than 700,000 people annually, Playland amusement park which welcomes 400,000 guests annually including Fright Nights, and a busy year-round portfolio of events including concerts, trade shows and film, cultural and community events. In total we bring over 2 million people through the site each year. The fourth activity stream is park care and facility maintenance. The PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and delivering memorable experiences.
At the PNE, we strive to create an environment that reflects our organization’s core values: Enthusiasm, Excellence and Evolution. With a focus on these core values, we are committed to achieving our mission which is to “Deliver Memorable Experiences” for all who interact with the PNE whether it is our guests, our employees or the community.
We are seeking a highly motivated and enthusiastic individual that has a passion for the events industry and the Pacific National Exhibition (PNE). The Operations Coordinator, Public Safety will work under the direction of the Manager, Public Safety and provide direct administrative and operational support to the Public Safety and Operations team.

• Providing comprehensive administrative support to the Public Safety department, including managing records and maintaining filing systems.
• Assisting with the interpretation, implementation, and maintenance of policies, rules, and guidelines relevant to the Public Safety department.
• Supporting the hiring and onboarding processes for seasonal and Fair-time positions within the Public Safety department.
• Drives department culture and energy to foster an environment of excellence and growth
• Developing and managing event schedules for the Public Safety team.
• Scheduling staff in accordance with established staffing levels, licensing requirements, and applicable Collective Bargaining Agreements.
• Distributing work schedules via Shift board, the PNE’s online scheduling platform.
• Managing payroll entries and approvals.
• Coordinating and tracking security licensing requirements (BST and AST).
• Overseeing the deployment, tracking, and maintenance of equipment, including metal detectors, show credentials, and radios.
• Assisting in the coordination of departmental training programs.
• Playing an active role during the annual Fair at the PNE by coordinating assigned events, managing projects, and continuing to provide administrative support to the Manager, Public Safety.
• Ensuring compliance with relevant Collective Bargaining Agreements.
• Performing other related duties as assigned.