Operations Director

at  Elior

ARE YOU A GREAT LEADER OF CATERING TEAMS WITH A GENUINE PASSION FOR EXEMPLARY SERVICE? WE HAVE A NEW OPPORTUNITY FOR AN EXPERIENCED AND ENTHUSIASTIC OPERATIONS DIRECTOR TO JOIN OUR TEAM ACROSS THE LONDON AND SOUTH REGIONS.

This role sits within our Education division – catering for students. Dedicated to providing high-quality, nutritious, fresh, and sustainable food for our younger generation, we’re 100% committed to supporting a healthy diet. At Taylor Shaw & Edwards & Blake, we’re driven by the knowledge that young people deserve and need the best food for their wellbeing.

WHAT CAN YOU BRING?

The experience and knowledge we are looking for from the future Operations Director include:

• Extensive experience in contract catering, within a multi-site, senior management role
• Education experience will be an advantage
• Ability to demonstrate experience in leading, inspiring and motivating a large and diverse team
• Proven experience of working closely and successfully with clients
• Confidence in numbers and P&L management

WHAT YOU’LL BE DOING…

The successful candidate will have exceptional proven leadership qualities and an ability to achieve results through others. We require a committed empathetic and passionate individual to deliver and exceed client and customer expectations.
This will role cover London, M25 and surrounding locations, and the South Coast with 6 Operations Managers that report to this position

YOUR KEY RESPONSIBILITIES AS THE OPERATIONS DIRECTOR WILL CONSIST OF:

• Accountable for creating a culture of excellent customer experience within their community
• Accountable for ensuring legal and company compliance within strategic area of responsibility
• Accountable for creating a platform for financial growth, exceeding financial targets
• Accountable for building and proactively maintaining external relationships with senior clients to exceed client expectations, deliver a value-added service proposition which will build and sustain industry competitive advantage
• Oversee Operations Management function within area of responsibility
• Accountable for overseeing recruitment, support, training and development of operations team in order to deliver an efficient, high quality, financially beneficial value proposition to Company and senior client in line with Company processes
• Support the sales team with site visits, sales presentations, and ensuring bids are operationally sound. Developing centre of excellences within sites to be used as reference points is essential
  Working Pattern: Monday - Friday