Operations Director

at  Optitex

NedGraphics (www.nedgraphics.com) provides specialized CAD/CAM design software for fashion, retail, home textiles, carpet and flooring, and other textile industries. The NedGraphics products allow designers full creative freedom for Print, Jacquard, Dobby and Knitted fabric design, as well as Carpet, Rug and Tuft design, while improving efficiency, productivity, and accuracy to create production-ready artwork. NedGraphics for Adobe® (formerly Aquario Design, EFI Fiery DesignPro, and Generation Digital) provides textile plugins within Adobe Photoshop and Illustrator, on both Mac and PC, to create prints, knits, wovens, fashion sketching, and more.
Optitex (www.optitex.com) is the leading global provider of integrated 2D/3D product development software solutions for the fashion, apparel, transportation interiors, and furniture markets. With three decades of experience and over 30,000 installations worldwide, Optitex delivers a comprehensive range of tools that assist and accelerate the product development process, reducing returns, enhancing sustainability, and boosting operational excellence.
NedGraphics and Optitex are portfolio companies of FOG Software Group (www.fogsoftwaregroup.com), which is a subsidiary of Constellation Software Inc. (www.csisoftware.com). Constellation is listed on the Toronto Stock Exchange and is a conglomerate of vertical market software companies. Constellation has completed over 800 acquisitions since inception in 1995 and is all about strengthening these businesses and enabling them to grow – whether through organic measures such as new initiatives and product development, day-to-day business, or through acquisitions. As is Constellation’s unique model, FOG Software buys and holds companies forever, which requires continuous investment in our businesses - their products, brands, and people - and a long-term horizon for strategic decisions.

POSITION DESCRIPTION:

We are looking for a hands-on Operations Director reporting to the President, who will work closely with the leadership team to develop long-term plans that usher in new levels of productivity and success for the company.

QUALIFICATIONS:

• Bachelor’s degree (or equivalent) in business administration or related field.
• 5+ years of experience in a senior operations role, preferably in the software industry.
• Masterful organizational, communication, and leadership skills, backed by previous professional success.
• Superior knowledge of multiple operational functions and principles, proven ability to plan and manage operational processes for maximum efficiency and productivity.
• Strong working knowledge of industry regulations and legal guidelines.
• Experience in developing budgets and business plans.
• Superior negotiation skills for both internal and external purposes.
• Strong working knowledge of data analysis and performance metrics, using business management software, specifically Salesforce and HubSpot.
  This role is ideal for someone who has an entrepreneurial spirit, has high integrity and passion, is an independent thinker, is very detail-oriented and curious, and has a track record of thriving in a fast-paced environment. Candidates must be very strong interpersonally – the Operations Director will be a functional team builder who will foster open communication between all relevant stakeholders.
  NedGraphics and Optitex have offices across North America, Europe, and Asia. The role is hybrid with occasional in-person internal meetings.

Key overall responsibility is to maximize efficiency and productivity through extensive process analysis and interdepartmental collaboration and to set strategic goals for operational efficiency and increased productivity in a global decentralized environment. Specifically, the Operations Director is expected to:

• Lead global IT, Business Intelligence and Sales Operations functions.
• As a first priority, lead a complete revamp of our order to cash process and systems.
• Devise strategies for optimal operation of the business across a large range of function and location combinations, and implement process improvements to maximize output and minimize costs.
• Develop, implement, and monitor day-to-day operational systems and processes to provide visibility into the goals, progress, and obstacles of key initiatives.
• Draw on relationships with internal department heads, centralized group functions, external partners, and vendors to make decisions regarding operational activity and strategic goals.
• Work with our centralized Finance group function and internal departmental heads to develop, monitor and optimize departmental and company budgets.
• Plan, monitor, and analyze key metrics for day-to-day operations to ensure efficient and timely completion of tasks.
• Document, deploy and oversee adherence to company’s policies and standards, and ensure that laws and regulations are being followed.