Operations Engineer: License Management (Advanced) 1322 TT

at  Mediro ICT

Administration and Monitoring of license services incl. all server and triades, both Linux and Windows
License service upgrades
Client license tracking
Documentation of all processes/configuration (e.g., act toolchain, CMDB, ResolveIT, SAM)
Lead of operation meetings
Coordinate external contractors
Support and consulting license supplier (logs, test, new releases etc.)
Incident-, problem- and change management
Handling and fixing it-security issues
Software migration and agent distribution
Attendance in rolling on-call duty 24h/7
Investigating new platforms for license management
Degree in Information Systems or equivalent experience
ITIL certification (advantageous)
Minimum of 6 years IT working experience
ITIL process knowledge and work experience (Required)
Minimum 4 Years’ experience in an operations environment

ESSENTIAL SKILLS REQUIREMENTS:

Deep ITSM knowledge
Experience in License services, administration, and management such as OpenLM, Matlab, and FlexLM
Experience in IT-Operations
Understanding and master PIC processes
AGILE Project Management knowledge and work experience
Experience in administrating Windows and Linux OS (client / server)
Thorough knowledge of Linux and Linux commands
Understanding of IT Infrastructure and relations between components
Experience in License services, administration, and management such as OpenLM, Matlab etc.
Software administration (e.g., software lifecycle/deployment)
Software License Management, installation updates, etc.
Any additional responsibilities assigned in the Agile Working Model (AWM) Charter

ADVANTAGEOUS SKILLS REQUIREMENTS:

System management experience in Ansible Automation Platform/Ansible Tower
Experience in Servicenow (ITSM)
Experience with containerisation software (e.g., docker)
Experience with public and private cloud services (e.g., Azure, AWS, Google)
German speaking, or able to understand and translate well in German
Between 3 - 5 Year

Please refer the Job description for details