Operations Executive

at  Hantec Markets

Having a global presence and embracing a diverse range of nationalities, our company warmly welcomes you. We take pride in our diversity, cultivating a vibrant working environment, and nurturing continuous growth. Alongside our outstanding leadership, we embrace an open-door policy, fostering a welcoming and trustworthy environment where everyone’s input is valued. The opportunities for career advancement are endless, and your unique contributions will enhance our collective strength.
We are a regulated London-based financial brokerage firm, and our global reach extends to 12 countries, with ongoing growth initiatives. Our mission since 1990 has been to deliver an unparalleled trading experience that adheres to fairness and transparency in every aspect; an environment that allows our clients to gain knowledge, evolve, and trade securely.
We are seeking a highly skilled and motivated Operations Executive to join our Hantec Trading team in our Dubai office. The ideal candidate will help to streamline and enhance our internal processes and trader support systems.

REQUIREMENTS -

• Strong analytical and numerical skills
• Efficiency in Microsoft Office with focus on Excel
• Responsible individual who takes ownership of tasks
• Proactive with good communication skills
• Great team player and ability to work in a pressurized environment
• Attention to detail
• Working knowledge of PSP back offices and banking
• Knowledge of trading platforms MT4/MT5 preferred

• Manage daily back-office functions.
• Support and improve internal operational processes related to account management, payments and reporting.
• Process pay ins and payouts for customers.
• Liaise with various internal teams to resolve operational and payments related customer queries.
• Coordinate with payment gateways and cashiers for day-to-day operations and to resolve issues and improve reliability and performance.
• Monitor PSP balances and complete settlements based on various parameters and thresholds.
• Provide scheduled and ad hoc reports to management and finance teams.
• Assist in special projects such as the launch of new trading products, platform upgrades, and improvement initiatives.