Operations Executive

at  TOMORO COFFEE SINGAPORE PTE LTD

QUALIFICATIONS:

• Diploma or Bachelor’s degree in Business, Operations Management, or related field.
• Minimum of 2 years of experience in an F&B operational or administrative role.
• Strong organizational and time management skills, with the ability to multitask and prioritize effectively.
• Excellent communication and interpersonal abilities, with a customer-centric approach.
• Proficient in MS Office and inventory management software.
• Strong attention to detail and problem-solving skills.
• Ability to work in a fast-paced environment and adapt to changing priorities.
• Previous experience in a café or coffee shop environment is preferred.
• Demonstrated ability to work collaboratively in a team-oriented setting.

• Coordinate daily operational activities and logistics to ensure smooth operation across all locations.
• Assist in managing inventory and supply chain operations, ensuring timely procurement and stock availability.
• Support staff scheduling and coordination to optimize workforce efficiency and coverage.
• Ensure compliance with health, safety, and quality standards, adhering to company policies and local regulations.
• Handle administrative tasks such as record-keeping, report generation, and documentation.
• Assist in the implementation and enforcement of operational policies and procedures.
• Provide support in customer service and promptly resolve any operational issues or customer complaints.
• Contribute to operational efficiency and process improvements through continuous monitoring and feedback.Collaborate with the marketing team to implement promotions and events that drive customer engagement and sales.