Operations Expert

at  Deutsche Bank

POSITION OVERVIEW

Organisation
Deutsche Bank is Germany’s largest bank, the strongest and most stable economy in Europe. It operates in 59 countries and has a customer base in no less than 150 countries. Overall, the bank has 21 million customers through its three main activities: Corporate Bank, Investment Bank and Private Bank.
In Belgium, Deutsche Bank is active in Corporate and Investment Banking and is particularly recognized as a major player in the Personal Banking, Private Banking and Wealth Management market. In these areas, our mission is to understand the unique needs of our individual clients, to best protect and develop their wealth according to their personal objectives and to translate the global expertise of Deutsche Bank Group’s markets into pro-active and relevant advice.
Job Mission
The Operations expert is part of the Operations (Ops) department and joins the Oversight Control Operations team (OCO) with the mission of monitoring the operations with Private Bank and Corporate Bank.
He/she assist the Operations manager in developing, planning, and coordinating operational activities and reporting. The function has a transversal mandate and oversees operations in a complex environment with international teams and external vendors.
Your key accountabilities:
· Business Management Support & Cross functional topics:
- You monitor and control departmental budget and FTE.
- You compile and analyze relevant statistical data (e.g. volumes) to assess departmental performance.
- You ensure local and group reporting; you prepare reports and presentations for management and internal stakeholders.
- You coordinate transversal tasks/requests within Private Bank Operations (e.g. Business Continuity Management, record inventory, …).
· Support team leaders in the review of Processes and Procedures (focus on Risk Assessment):
- You regularly review and evaluate existing operational processes with a focus on risk assessment.
- You propose improvements and optimizations to enhance efficiency and mitigate operational risk.
- You ensure compliance with bank regulations and internal standards.
- You manage small changes portfolio.
- You ensure coordination of delivery with all partners involved.
Key Profile
· You have a first relevant professional experience in a finance/operations environment. Knowledge of banking processes is a plus (notions of risk management, business management, process management and change management)
· You have a good understanding of potential risks associated with process changes and strategies to mitigate them or you are willing to acquire this expertise.
· You demonstrate strong analytical and problem-solving skills, ability to deal with complex data & perform swift analysis and to propose solutions.
· You are able to translate complex analysis in easy-to-understand conclusions.
· You have excellent oral and written communication skills.
· Strong stakeholder management skills able to handle transversal performance with various stakeholders (managers, vendors, Ops teams, Risk management, Finance, HR, …) and to liaise with different counter-parts.
· Able to structure and monitor delivery and demonstrate high attention to detail.
· Flexible, adaptable, and keen to learn and develop business knowledge.
· Good knowledge of MS Office
· You are fluent in English, business proficient in French or Dutch.
We offer you
· A role with impact and possibility to grow
· A dynamic and innovative work environment centered around our employees and our customers
· Attractive and wide scope of tasks
· Interesting salary package (meal vouchers, hospitalization insurance, pension plan, cafeteria plan, …)
· Corporate culture where client orientation, integrity, partnership and diversity are key values
· Environment where you are encouraged to share your opinions and concerns (speak up culture)
· Flat organizational structure with close collaboration and open communication with management and between different departments
· Wide scope of trainings via our e-learning platform
We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.
Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.
We welcome applications from all people and promote a positive, fair and inclusive work environment

Please refer the Job description for details