Operations & Growth Associate (Melbourne)

at  Qlub

ABOUT QLUB:

Since 2021, qlub has been changing the game for restaurants and their guests.
Say goodbye to awkward bill-splitting, endless waits, and clunky payment terminals. With qlub, customers tap their phone on a beautiful card/object, pay, and go in seconds – it’s like magic! Restaurants save time, boost customer satisfaction which generate higher tips, and build stronger guest relationships.
Hear it straight from our clients: https://www.youtube.com/@qlub_au
We’re backed by over US$40M in funding, live in 3,000+ venues across the globe, and are exploding in Australia.
This is your chance to jump aboard the rocketship as one of the early employees in Australia, and at the perfect time: Product-market fit? Check; Scalable platform? Check; Amazing restaurants live? Check; Hypergrowth mode? Activated!

As our Operations & Growth Associate (Melbourne), you’ll own the customer experience after the ink dries on that contract:

• Client Success Guru: Onboard restaurants on our platform (in-person and virtually), train their teams (enjoy those free meals), and make sure qlub delivers value for them so they’ll love it.
• Data Wizard: Analyse the numbers, pinpoint insights, and make our operations super-efficient.
• Product Champion: Work directly with our product team to make qlub even better for venues and influence our global product roadmap

As our Operations & Growth Associate (Melbourne), you’ll own the customer experience after the ink dries on that contract:

• Client Success Guru: Onboard restaurants on our platform (in-person and virtually), train their teams (enjoy those free meals), and make sure qlub delivers value for them so they’ll love it.
• Data Wizard: Analyse the numbers, pinpoint insights, and make our operations super-efficient.
• Product Champion: Work directly with our product team to make qlub even better for venues and influence our global product roadmap.