Operations Intern

at  EF Language Abroad

INTERNSHIP

EF Education First Dublin
Are you looking for an internship that offers real responsibility, helps you develop valuable transferable skills, and lets you work in a dynamic, international environment? An internship at EF is a fantastic opportunity to enhance your CV and boost your future career prospects.

CAREERS AT EF | OPEN THE WORLD WITH US

EF Education First’s mission is opening the world through education.
A career with EF combines the support and opportunity of a large international organisation, with the spirit and energy of a small business. We look for thinkers and doers – creative, collaborative, and motivated people who are excited by education, communication, and travel.
When you join EF, you join a multicultural and diverse community working across more than 600 schools and offices in 50 countries. In the UK and Ireland, our core presence is felt at our international language campuses and summer schools, where we welcome students from around the world to participate in language learning and cultural exchange. Whoever you are, whatever you are passionate about—we welcome you and encourage you to open the world through education.
Your Role
We’re looking for an organized and motivated intern to assist the Operations Manager with day-to-day administrative and organizational tasks. This role offers a great opportunity to gain hands-on experience in operations while helping ensure smooth program execution. Internships typically run three to six months, with many of our past interns having transitioned into full-time roles within the company, supported by EF’s commitment to training and professional development for all employees.

REQUIREMENTS

• Your internship must be part of your university course
• You must be eligible to work in Ireland at commencement of employment without EF sponsorship
• Proficient in English (written and spoken)
• Motivated, energetic, and positive
• Highly organized and able to work independently
• Flexible with working hours
• Strong communication skills and proficient in Microsoft Office (Word, Excel, PowerPoint)
• All posts are subject to a Garda Vetting check (or local police check if you do not live in Ireland) and character referencing

• General administrative & reception duties
• Gathering travel information for arriving and departing students to book their airport transfers
• Provide pre-departure accommodation information to EF sales offices worldwide
• Assist with the induction of new students on arrival
• Dealing with student queries regarding accommodation and acting as a liaison between students and homestay providers
• Informing host families about the student’s arrival times and notifying them of any last-minute changes
• Analysing students’ evaluations at the start, halfway point and end of their stay and responding to/finding solutions for negative comments and experiences
• Being a contact person for host families, students (before, during and after their stay with the organisation) and other customers concerning any questions, providing information and more
• Checking the presence status of minor students, followed by contacting absent minor students and trying to reach their emergency contact and/or homestay provider and finally reporting them as missing to the local Garda in case the student could not be reached
• Sending warning letters for students with low attendance and inviting them to disciplinary meetings with the Director of Studies and School Director
• Making Visa appointments with the Garda National Immigration Bureau for Visa students
• Residence Advisor duties – checking minors students for the curfew