Operations Manager - AC Hotel by Marriott Inverness

at  Hotel Co 51

ARE YOU A DYNAMIC AND RESULTS-ORIENTED HOTEL OPERATIONS MANAGER?

We are seeking a passionate Operations Manager to join our team at the AC Hotel by Marriott Inverness. This is an exciting opportunity to lead and inspire our team while delivering exceptional guest experiences.
As Operations Manager, you will oversee the day-to-day operations of the hotel, ensuring seamless execution of the AC Hotels by Marriott brand standards. You will play a crucial role in maximising financial performance, driving guest satisfaction, and fostering a high-performing team culture.

• Operational Excellence: Lead and optimise all hotel operations, including Rooms Division and Food & Beverage, to deliver exceptional guest experiences while maximising financial performance.
• Team Development: Build, develop, and motivate a high-performing team, creating a culture of service excellence and employee engagement.
• Financial Performance: Drive revenue growth, manage budgets, and control costs to achieve optimal financial results.
• Guest Satisfaction: Ensure guest satisfaction by delivering exceptional service and resolving guest issues promptly.
• Quality Assurance: Maintain the highest standards of quality and cleanliness throughout the hotel.
• Brand Compliance: Adhere to Marriott brand standards and local regulations.