Operations Manager-Airfreight/DUS / FRA

at  Crane Worldwide Germany GmbH

ESSENTIAL JOB FUNCTIONS

• Responsible of statistics and KPI´s of operational performance in the Station
• Responsible, supervise and increase operational excellence, space optimization andbest in class costing with 3rd party cargo handling agent
• Accountable for ensuring that month end bookings are completed as well as provideguidance for the financial and operational Airfreight p&l owner with respect to job costing related activities.
• Identify, eliminate, and escalate revenue leakage to appointed key contacts within abusiness unit.
• Responsible for driving process & productivity improvements for Airfreight across thestation by leveraging systems and process automation.
• Exhibits and displays a sound understanding to monitor KPI’s to ensure compliance withall critical deadlines and processes.
• Analyze loss making accounts and work on improvements with operator and relatedsupervisor
• Develops continuous improvement methodologies in key areas of service and growth forthe Airfreight product of the country
• To Work in accordance to the compliance rules and policy
• Manage handling providers and improve process and relationship
• Ongoing coaching and mentoring of staff to develop skills to the highest level
• Measures and improves productivity of Airfreight in the responsible area with toolsdevelopment in coordination with Airfreight Product Management
• Other duties and responsibilities will be assigned as business demands seemnecessary.

PHYSICAL REQUIREMENTS

• Job requires the ability to use vision, adjust focus and work on a standard computerscreen.
• Job may require extended sitting or standing, use of standard office equipment.
• Job will require presence on-site at the assigned work location.[The physical demands described here are representative of those that must be met by an employeeto successfully perform the essential functions of this job. Reasonable accommodations may bemade to enable individuals with disabilities to perform the essential functions.

OTHER SKILLS & ABILITIES

• Excellent analytical skills and proficiency in Excel and Access.
• Ability to work in a very fast-paced and deadline-driven office environment
• Ability to multi-task with a high degree of attention to detail and accuracy
• Ability to ensure timely and accurate payment of invoices.
• Excellent communication skills
• Effective time manager with ability to prioritize without direction.
• Excellent problem-solving skills. Ability to travel up to 30% of time.

EDUCATION AND EXPERIENCE

Bachelor’s degree preferred.
5 years of global forwarding experience

EXPERIENCE

Required

• 5 year(s): global forwarding experience

EDUCATION

Required

• Bachelors or better

Please refer the Job description for details