Operations Manager - Auto Ro/Ro

at  Ports America Shared Services Inc

At Port Newark Auto Terminal, the Operations Manager is a key position as it provides leadership and direction to the Assistant Operations Managers as well as the union labor force to ensure a safe, efficient and productive terminal operation.

Essential Duties:

• Prepare vessel and terminal operating quality control plan including vessel positioning upon arrival. Ensure facility readiness;
• Calculate and initiate labor hiring orders for ship and terminal operations.
• Pre-position labor and equipment as per operating plan;
• Coordinate ancillary support services with vessel and terminal operating plan.
• Position ship upon docking to ensure proper placement with vessel master;
• Supervise vessel, terminal and security services for handling passengers, baggage, cargo, equipment and inland transportation interface;
• Supervise stevedoring operations including unlash / lash; discharge / load ; deliver / receive and storage of vehicles;
• Provide customer services with vessel, passenger and cargo representatives;
• Ensure compliance with payroll procedures and confirm employment records;
• Compile and report on operational performance and obtain relevant billing data;
• Ensure compliance with OSH &E policies and procedures;
• Ensure compliance with industry OSHA Standards;
• Execute all local Association policies and procedures;
• Resolve local labor grievances;
• Monitor and report on any facility damages and maintenance items;
• Execute Ports America security and emergency plan assignments;
• Monitor show events and perform facility inspections;
• Availability to work varied hours and shifts including days, nights, weekends and holidays as needed.
• Other duties as assigned.

MINIMUM QUALIFICATIONS:

• Bachelor’s Degree in Marine Operations, Operations Management, Business Administration, or related discipline.
• Equivalent combination of education and experience may be considered.
• 5+ years of progressive leadership experience in Terminal Operations or closely related field.
• Obtain and maintain TWIC (Transportation Workers Identification Card) issued by the Department of Homeland Security
• Obtain a Pier Superintendent License issued by NJ State Police.

PREFERRED QUALIFICATIONS:

• Knowledge of terminal operations, planning and stevedore operations.
• Demonstrated leadership and experience managing union contracts and union labor.
• Knowledge of the applicable union work rules, collective bargaining agreements and Federal and state wage and hour laws; Experience in placing daily labor hiring orders to staff entire terminal.
• Excellent interpersonal skills and ability to communicate effectively with union and management staff.
• High level of planning and organizational skills.
• Requires ability to respond quickly and adapt to changes.
• Requires the ability to plan and organize multiple projects in fast paced environment.
• Knowledge of and commitment to safety and accident prevention, safety codes and regulations, and related industry governmental regulations. Knowledge of OSHA Standards and procedures.
• Exceptional time management, due to fast-moving, demanding work environment.
• Experience and proficiency with computerized operating systems, terminal operating systems and other relevant technology.
• Must be computer literate; proficient with Microsoft Office – Outlook, Word, and Excel.

PHYSICAL WORKING ATTRIBUTES:

• Frequent walking, standing, bending, occasional sitting.
• Climb up and down stairs and equipment multiple times within a shift.
• Work on a ship and in a yard.
• Work in changing hot and cold climates based on weather conditions.
• Work in an environment with moving objects and machinery.
• The environment may be hazardous to persons unable to see or hear fast moving heavy equipment.
  NOTE: This job description is not intended to be all-inclusive. Employees may perform other related duties as needed to meet the ongoing needs of the organization.
  Ports America is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race; color; religion; national origin; sex (including pregnancy); sexual orientation; gender identity and/or expression; age; disability; genetic information, citizenship status; military service obligations or any other category protected by applicable federal, state, or local law.
  This role does not offer sponsorship for work authorization. External applicants must be eligible to work in the US.
  If you require additional information about our comprehensive data privacy policy (https://www.portsamerica.com/assets/pdf/CCPA Employee Compliance Notice.pdf), we invite you to contact us via email at human.resources@portsamerica.com. Our dedicated team at Ports America will be pleased to address any specific inquiries or concerns you may have regarding the handling, protection, and security of your data. We are committed to ensuring the utmost privacy and confidentiality of your personal information and will gladly provide you with the necessary details to help you better understand our practices and protocols.
  Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
  The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c

• Prepare vessel and terminal operating quality control plan including vessel positioning upon arrival. Ensure facility readiness;
• Calculate and initiate labor hiring orders for ship and terminal operations.
• Pre-position labor and equipment as per operating plan;
• Coordinate ancillary support services with vessel and terminal operating plan.
• Position ship upon docking to ensure proper placement with vessel master;
• Supervise vessel, terminal and security services for handling passengers, baggage, cargo, equipment and inland transportation interface;
• Supervise stevedoring operations including unlash / lash; discharge / load ; deliver / receive and storage of vehicles;
• Provide customer services with vessel, passenger and cargo representatives;
• Ensure compliance with payroll procedures and confirm employment records;
• Compile and report on operational performance and obtain relevant billing data;
• Ensure compliance with OSH &E policies and procedures;
• Ensure compliance with industry OSHA Standards;
• Execute all local Association policies and procedures;
• Resolve local labor grievances;
• Monitor and report on any facility damages and maintenance items;
• Execute Ports America security and emergency plan assignments;
• Monitor show events and perform facility inspections;
• Availability to work varied hours and shifts including days, nights, weekends and holidays as needed.
• Other duties as assigned