Operations Manager

at  Canopy Tech LTD

ABOUT US

We are a fast-scaling advertising technology startup, developing an innovative, logistics-heavy fleet operation that powers real-world digital advertising. Similar to large-scale urban mobility networks like Lime, our business relies on seamless fleet management, real-time tracking, hardware deployment, and driver operations to function at scale.
Our company is backed by business leaders and CEOs from the world’s largest companies, and we are already working with some of the biggest global brands through strategic partnerships and international opportunities. As we continue to expand, we are looking for the best talent to help us launch further and build for rapid, long-term growth.
To drive this next stage of our expansion, we are seeking a highly capable, hands-on Operations Manager to take full responsibility for building and scaling our operations from the ground up.

THE ROLE: OPERATIONS MANAGER

This is a high-impact, mission-critical role where you will be responsible for:

• Building and managing fleet operations, ensuring optimal hardware installations, tracking, and maintenance.
• Onboarding, managing, and training drivers, ensuring reliability, efficiency, and operational excellence.
• Deploying and maintaining hardware at scale, ensuring that all installations are completed correctly and remain fully operational.
• Developing operational workflows that enable rapid scaling across multiple locations.
• Monitoring system performance and uptime, using real-time tracking and predictive maintenance to prevent downtime and optimize fleet efficiency.
• Building and leading a world-class operations team, hiring and training high-performance individuals as the company expands.
• Handling high-pressure operational challenges, solving problems in real time to ensure smooth business execution.

As the sole Operations hire initially, you will need to be highly hands-on, work directly in the field, and execute at speed—while also thinking strategically about long-term scale and efficiency.
This role is designed for someone who thrives in a high-growth, fast-paced environment and has the ability to take ownership, work under pressure, and deliver results.

KEY RESPONSIBILITIES

• Fleet & Logistics Management: Oversee day-to-day fleet operations, ensuring efficiency, reliability, and rapid deployment.
• Hardware Installation & Maintenance: Ensure proper installation and upkeep of critical hardware, developing best-in-class operational procedures.
• Driver Onboarding & Compliance: Recruit, train, and manage drivers, optimizing for reliability, efficiency, and service quality.
• Operational Monitoring & Troubleshooting: Leverage fleet tracking systems, diagnostic tools, and real-time analytics to optimize uptime and performance.
• Process Development & Optimization: Establish scalable workflows to streamline installations, maintenance, and fleet expansion.
• Strategic Growth & Hiring: As the company scales, develop a hiring strategy and build a team capable of supporting rapid expansion.
• Business-Critical Execution: Handle high-pressure situations, ensuring that operational disruptions are resolved immediately and effectively.
  This is a high-intensity role that will require someone who is comfortable working all hours when necessary to meet business demands.