Operations Manager (Catering)

at  Compass Group

ABOUT US

We ensure you’re rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

• Financial wellbeing programme and preferred rates on salary finance products
• Aviva Digicare – Free annual healthcare check
• Medicash – Discounted health cash plan providing cash back on a range of medical treatments including Dental, Optical and Consultant appointments for you and your family.
• Pension scheme and Life Assurance
• Employee Assistance Programme
• Holiday purchase scheme
• Sharebuy Scheme
• Recognition awards including Be a Star peer recognition and Long Service Awards
• Employee networks created and led by employees for employees
• Exclusive Benefits & Wellbeing site (Perks at Work)
• Entertainment, Health & Wellbeing and Travel discounts
• Shopping discounts – Save up to 15% at high street and online stores by purchasing Shopping Cards
• Vodaphone discounts
• On-going training & development and career pathways

• Take overall responsibility of ensuring the contract is operating within contractual terms.
• Review unit and contract performance, identify improvements and ensure contract compliance to exceed client expectations.
• Plan and implement the strategy of growth of the business in each through leading the development of long-term account plans.
• Development of strategic client relationships
• Oversee and lead of management of HSE relating to the contract and teams ensuring the statutory requirements are met and all records maintained.
• Seek ways to enhance quality through innovation and cost efficiency.
• Communicate strategy to team and ensure that improvements are implemented to maximise performance and customer satisfaction.
• Support the sales team to develop financially sound bids and proposals through to sign off on contracts.
• Play a key lead role in the retention of the contract and develop a strategy for growth.
• Drive and implement strategies to develop, train, maintain and motivate direct team down to frontline to deliver business requirements.
• Ensure succession planning and development plans are in place for direct reports by you and by your team for the tiers below.