Operations Manager

at  Elior

5 days over 7, 37.5 hours a week
Full Time
Walsall Rd, Perry Barr, England, B42 2LR
£30000 per annum
This role sits within our Stadia division, catering for fans and visitors at prestigious stadiums across the UK. With matchdays, concerts, conferences, and banquets to be catered for, our specialist teams are experts in adapting to our client’s needs with locally sourced seasonal menu’s. At the heart of the matchday experience, we bring choice, quality, and value for money to some of the most prestigious sports venues across the UK.
What you’ll be doing…
As an Operations Manager you will proactively manage teams in multiple sites as well as be accountable for overseeing recruiting, inducting, training and supporting Site Managers to deliver an efficient, high quality service to Elior UK, our customer and clients.

RESPONSIBILITIES:

Motivating and managing a team within multiple sites
Controlling and managing a budget creating a platform for financial growth
Accountable for ensuring ongoing team communications, including building internal and external relationships, management reporting and client liaison to enable operational excellence, retain business and innovative menu planning
Plan, lead and deliver effective mobilisation/demobilisation of contracts, co-ordinating with relevant support functions
What can you bring?

IN THIS ROLE:

Proven experience of successfully managing multiple-sites and teams and working with external clients
Genuine interest in customer service excellence
A strong team player, inspiring and motivating to large teams
Previous experience managing multiple sites, contract catering desirable
Our way of saying thank you
At Elior, we strive to ensure that our colleagues feel appreciated & rewarded, which is why we offer generous rewards & benefits in exchange for your dedicated efforts.
FREE On-Site Lunches: Savor delicious and healthy meals, on us, every day at work
Flexible Working: Enjoy the freedom to balance work and personal life with our flexible working hours
Holiday Allowance: Start with 28 days of holiday to relax and recharge, increasing to 31 days after two years of service
Family Leave: Prioritise your family commitments with our family leave options designed to support you during important times
Paid Charity Leave: Make a difference in your community with paid time off to volunteer for your favourite causes
Opportunities for Career Progression: Grow and advance your career with us, supported by continuous learning and development opportunities
Comprehensive Wellbeing Benefits: Access mental health support and a range of wellbeing benefits to keep you feeling your best, both professionally and personally
Life Assurance & Pension Schemes: Secure your future with our life assurance and workplace pension schemes
Exclusive Discounts & Perks: Enjoy discounts and cashback on entertainment, leisure activities, and much more, alongside our popular cycle-to-work scheme
Why it’s great to work for us…
Elior is a multi-award-winning people business and one of the UK’s leading contract caterers, with over 10,000 colleagues operating across a diverse range of sectors including:
Workplaces & Office Space
Sporting Venues & Stadium
Attraction & Heritage Sites
Public Sector & Defence
Health, Care & Hospitals
Schools, Colleges & Universities
Along with our purpose of enriching lives everywhere, every day, we’re committed to an inclusive culture and want our people to feel appreciated, supported, and fulfilled.
That’s why 87% of colleagues tell us how proud they are to work for us!
Elior Celebrates Equality
At Elior, we’re committed to creating a culture of respect, inclusion, and belonging for all.
Ultimately, we believe it’s our differences that make us stronger and enrich our work environment, which in turn makes Elior a great place to work!
By celebrating equality and diversity we’ve created a culture where everyone feels valued and empowered to do their best work, where colleagues fulfil their potential and have the opportunity to succeed.
If you need any support or adjustments during the application process, just let us know. We’re happy to help.
Interested?
Job Reference - 64