Operations Manager - Family Hubs & Family Support (Early Help)

at  Solihull Metropolitan Borough Council

ABOUT YOU

You will hold a Professional relevant Qualification at degree level or have equivalent experience in a relevant technical specialised operational field, and you will be looking for a new challenge in a caring forward thinking organisation.
You will also need a management qualification or equivalent level of management experience. You will have also experience of operational management, delivery of performance objectives and a good understanding of performance and standards, the service performance framework and professional practice and quality.
You will have experience of people management, including workforce planning and workforce development, and partnership working. Along with experience of budget management demonstrating you meet budget, savings, and income targets.
You will hold a driving licence and own your own vehicle, as this is an essential car user post due to the demands of the job. For disabled applicants, reasonable adjustments will be made where required.
You will also be committed to delivering a high quality transparent service and ensuring the wellbeing of children, young people, and their families.

ABOUT US

We place children and young people at the heart of all we do to enable them to achieve their potential and lead fulfilling lives. This means our workforce needs to be effectively led, supported, and well trained. It’s our aim to offer high-quality supervision and guidance to all team members. This includes supporting you, as you support others in the team.
We pride ourselves on a strong culture of child-focused practice. This means transparency, cooperation, and a real commitment to the young people we will care for.
For more information about this fabulous opportunity to join our team, please click here.

We have recently reviewed our leadership structures and have created a new role of Operations Manager to support the delivery of our services to Children. We have also implemented a number of new additional team manager positions across our social work teams.
As Operations Manager you will play an active role as part of the service team working in partnership with our Commissioning services to innovate our service delivery capabilities. You will support the Head of Service and other senior leaders in achieving our organisational vision and outcomes. You will directly line manage the Team Managers and teams to meet the outcomes of the service delivery plan. Developing and maintaining good working relationships with our key stakeholders including statutory partners, service providers, voluntary sector, and customers.
The roles will be based in our modern offices at the Bluebell Centre, Chelmsley Wood.
For more information about all our teams, please click here.