Operations Manager

at  GJK Facility Services

WE STRIVE TO ACHIEVE THE HIGHEST STANDARDS ACROSS SAFETY, QUALITY AND ENVIRONMENT

Systemcare Australia specialises in providing high-quality critical environment cleaning services to a diverse range of industries, ensuring optimal cleanliness and safety standards are maintained in sensitive environments.
We are committed to excellence, reliability, and innovation in our service delivery.
With a national footprint and workforce across Australia and New Zealand, a strong focus on safety, long-standing customer relationships, we are a purpose-led organisation.
We are seeking an Operations Manager to join our professional and skilled team to work at various locations based in Melbourne, VIC.

REQUIREMENTS:

Proven experience in a managerial role within the FM or cleaning services industry, preferably in critical environments with a focus on Data Centres, but possibly also healthcare facilities, laboratories, or cleanrooms.
Strong track record of sales achievement and business development.
Technical knowledge of critical environment cleaning procedures and equipment.
Excellent leadership and communication skills, with the ability to inspire and motivate teams.
Successful candidates will be required to demonstrate compliance with all government public health directives as well as Systemcare customer requirements in relation to workplace health and safety.
We offer a positive work environment with ongoing training and mentoring.
If you are a motivated, detail-oriented individual with senior operational experience in the cleaning industry, please submit your resume and cover letter for consideration.
Systemcare is an equal opportunity employer, and we encourage applications from diverse backgrounds.
Any information provided to Systemcare with respect to your application will be accessible only to those involved in the recruitment process. It will be used only for the purposes of recruitment and will be held securely.
To apply for this role please click on the ‘apply’ link

ABOUT THE ROLE:

The primary responsibility of the Operations Manager will be to manage and oversee the business development and day to day operational management. We are seeking a dynamic and results-oriented person to lead this exciting Critical Environment Cleaning business.
This role requires a strong blend of sales, leadership, technical expertise, and business acumen.

RESPONSIBILITIES:

Develop and execute strategic sales plans to achieve revenue targets and expand market presence.
Identify and pursue new business opportunities through proactive prospecting, networking, and relationship building.
Collaborate with the marketing team to create compelling sales collateral and campaigns.
Manage day-to-day operations of the critical environment cleaning services division.
Ensure all cleaning operations meet regulatory requirements and adhere to industry standards.
Oversee scheduling, resource allocation, and quality control measures to maintain high service standards.
Implement and optimize operational processes to maximize efficiency and profitability.
Build strong relationships with key clients and stakeholders.
Act as the primary point of contact for client inquiries, concerns, and escalations.
Conduct regular meetings and site visits to ensure service expectations are met and exceeded.
Recruit, train, and mentor a high-performing team of cleaning technicians and support staff.
Foster a positive work environment that encourages teamwork, accountability, and professional growth.
Conduct performance evaluations and provide constructive feedback to team members.