Operations Manager - Halifax

at  Doka

COMPANY DESCRIPTION

Doka is a world leader in providing innovative formwork, solutions and services in all areas of construction. The company is also a global supplier of well-thought-out scaffolding solutions for a varied spectrum of applications. With more than 180 sales and logistics facilities in over 60 countries in Europe, the Americas, Asia Pacific, Middle East and Africa, Doka has a high-performing distribution network for advice, customer service and technical support on the spot and ensures that equipment is swiftly provided – no matter how big and complex the project. Doka employs about 9,000 people worldwide and is a company of the Umdasch Group which has been standing for reliability, experience and trustworthiness for more than 150 years.

JOB DESCRIPTION

As the Operations Manager at Doka Canada, you oversee all facets of operations, including order processing, inventory management, and business planning, ensuring seamless daily operations. Reporting to the Branch Manager and functionally to the Head of Operations - Canada, you play a vital role in aligning strategies, optimizing resources, and fostering a culture of operational excellence, ensuring the company’s continued success.

QUALIFICATIONS

• Bachelor’s Degree in Business Management, Supply Chain, or Finance.
• Minimum 5 years’ experience in project management, operations, or logistics.
• Preferred experience or knowledge in formwork or construction.
• Strong interpersonal, organizational, and reporting skills with the ability to meet deadlines.
• Excellent communication skills, including conflict management.
• Fluent in English
• Proficient in Microsoft Office applications; willingness to learn new systems and techniques.
• Strong leadership skills with the ability to manage diverse teams and achieve results in a fast-paced environment.

• Full Operational Oversight: Manage all aspects of branch and yard operations, ensuring efficiency and adherence to company standards.
• Strategy Execution: Execute and support company strategies and targets as directed by superiors, contributing to overall organizational objectives.
• Resource Optimization: Plan and optimize staffing and material expenses within your realm of authority to maximize operational efficiency.
• Knowledge Transfer and Training: Conduct training for new employees and facilitate knowledge transfer within the team to ensure skill development and continuity.
• Customer Collaboration: Collaborate with sales and engineering teams to handle customer orders and projects, ensuring client satisfaction and alignment with company product strategy.
• Data Management and Quality Control: Maintain data quality and efficiency in the commercial office, implementing processes to ensure accuracy and compliance.
• Compliance and Standards: Ensure compliance with Doka and Doka Canada corporate standards and processes, integrating them into branch operations.
• Inventory and Logistics Management: Oversee inventory levels, logistics, and pre-assembly work, optimizing processes to meet customer demand effectively.
• Financial Management: Manage credit and billing processes, monitor fixed costs, control CAPEX, and ensure timely and accurate billing.
• Safety and Compliance: Ensure all operations adhere to Doka and OSHA compliance standards, conducting safety training and maintaining a safe working environment.