Operations Manager

at  J Crew Group Inc

Distribution Center Operations Manager - Lynchburg, VA - (2nd Shift)
As a people-centric organization, we attribute the success of our Distribution Centers to the individuals who come to work each day. We foster a diverse supply chain team where your work will meaningfully impact the wellbeing and productivity of our entire squad. We believe that problems are best solved when backgrounds are mixed, perspectives are shifted, and boundaries are pushed. So—wherever you’re from—come join our crew!
Overview:
Provide motivational leadership and facilitate change. Guides the coaching and development of Salaried Supervisors. Supports, advises, and facilitates resolution of associate concerns and issues. Manages budgetary accounting including, but not limited to, monitoring expenses and the development of cost control procedures. Manage service metrics ensuring goods are processed timely with high quality. Candidates must have 3 to 5 years prior management experience in a distribution center.

Responsibilities:

• Monitor staff levels to ensure flow of merchandise through the Distribution Center to meet deadlines
• Control flow of merchandise through DC to maximize throughput and productivity
• Coordinate the daily processing of departments under his/her direct report
• Assist in budget development of the departments under his/her direct report
• Manage communication with traffic, planning and distribution, merchandising and production
• Monitor budget and payroll information of departments
• Handle associate relations such as, but not limited to coaching, counseling and training direct reports by partnering with the Distribution Center Director and/or Human Resources
• Identify, coach, train and promote associate/supervisors with managerial potential
• Evaluate and discuss each direct reports job performance using objectives set at mid-year and review
• Provide timely and accurate feedback to direct reports
• Keep open lines of communication for all associates
• Contribute cost saving ideas on a continuous basis
• Other duties and responsibilities as required by Director

Qualifications:

• A four-year College Degree in management, business administration or related study, or five years of related field experience
• Must have 3 to 5 years’ prior management experience in a distribution center
• Knowledge of Distribution operations (material handling equipment) and merchandise flow
• Prior experience with the implementation of a new WMS preferred
• Strong leadership and interpersonal skills
• Good communication skills both verbally and written including the ability to communicate with all levels of management
• Strong coaching and administrative skills
• Strong mathematical and analytical skills
• Ability to prioritize work based on delivery schedule
• Must be proficient in Microsoft Office (Word, Excel, and Access), and SAP or some other payroll/HR system

Schedule: 2nd Shift (3p-11p)
We are committed to affirmatively providing equal opportunity to all associates and qualified applicants without regard to race, color, ancestry, national origin, religion, sex, marital status, age, sexual orientation, gender identity or expression, legally protected physical or mental disability or any other basis protected under applicable law.
One of our core focuses here at JCG is creating a community and culture that builds belonging. We are deeply committed to our Diversity, Equity and Inclusion efforts, and we warmly welcome job applicants of all backgrounds.
JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law

• Monitor staff levels to ensure flow of merchandise through the Distribution Center to meet deadlines
• Control flow of merchandise through DC to maximize throughput and productivity
• Coordinate the daily processing of departments under his/her direct report
• Assist in budget development of the departments under his/her direct report
• Manage communication with traffic, planning and distribution, merchandising and production
• Monitor budget and payroll information of departments
• Handle associate relations such as, but not limited to coaching, counseling and training direct reports by partnering with the Distribution Center Director and/or Human Resources
• Identify, coach, train and promote associate/supervisors with managerial potential
• Evaluate and discuss each direct reports job performance using objectives set at mid-year and review
• Provide timely and accurate feedback to direct reports
• Keep open lines of communication for all associates
• Contribute cost saving ideas on a continuous basis
• Other duties and responsibilities as required by Directo