Operations Manager

at  JKS Restaurants

OPERATIONS MANAGER - BERENJAK

Salary - Dependant on experience
Schedule - Full Time
Experience - Previous experience at this level or similar within a quality restaurant group
JKS Restaurants are looking for an experienced and passionate Operations Manager to oversee multiple restaurants within the Berenjak brand. The successful Operations Manager will have experience managing multiple restaurants within a high-quality driven group. This is a fantastic opportunity for an experienced operator, looking for a new role in an award winning, critically acclaimed group.

THE POSITION

We’re looking for an Operations Manager with a strong background in multi-site, premium dining restaurants. As Operations Manager, you will have a hands-on role in multiple existing restaurants and new openings in London and internationally; working closely with the Head of Operations and Head Office support function.

As Operations Manager your responsibilities will include:

• Overseeing senior management teams across sites and ensuring consistent culture and values;
• Recruiting, training and retaining senior managers to ensure they and their teams deliver the highest levels of hospitality in a consistent manner;
• Implementing and maintaining operating systems, controls and processes to ensure efficiencies and synergies across the restaurant sites;
• Oversight and ultimate responsibility for the financials, GPs and general P&L across the restaurant sites;
• Proactively looking to maintain the reputation of the brand; consistency of products and efficiency of costs across sites;
• Maintaining a thorough knowledge of the day-to-day operations, guest feedback and financials of the business;
• Working with the Directors in identifying areas of growth for the business and carrying out feasibility analysis on new projects wherever required.
• Project management of new openings.

Prerequisites for the role:

• Previous experience as an Operations Manager overseeing multiple restaurants in the premium casual dining space, along with some relevant brand expansion experience;
• Hospitality led, people first view to running restaurants, along with a willingness to take a hands-on approach to the role;
• Thorough knowledge of food and beverage operations;
• A good understanding of leading London restaurants;
• Willingness to lead by example and get involved in the day-to-day operations of individual sites where required;
• Strong understanding of restaurant commercials and financials, including but not limited to, general lease terms and opening costs, pre-opening and steady-state budgets, restaurant P&Ls, day-to-day controls mechanisms. This will need to be demonstrated via previous involvement in the restaurant openings spanning pre-lease negotiations to post-opening;
• Prior experience with stock, EPoS, HR, reservations and delivery systems.

As Operations Manager your responsibilities will include:

• Overseeing senior management teams across sites and ensuring consistent culture and values;
• Recruiting, training and retaining senior managers to ensure they and their teams deliver the highest levels of hospitality in a consistent manner;
• Implementing and maintaining operating systems, controls and processes to ensure efficiencies and synergies across the restaurant sites;
• Oversight and ultimate responsibility for the financials, GPs and general P&L across the restaurant sites;
• Proactively looking to maintain the reputation of the brand; consistency of products and efficiency of costs across sites;
• Maintaining a thorough knowledge of the day-to-day operations, guest feedback and financials of the business;
• Working with the Directors in identifying areas of growth for the business and carrying out feasibility analysis on new projects wherever required.
• Project management of new openings

Prerequisites for the role:

• Previous experience as an Operations Manager overseeing multiple restaurants in the premium casual dining space, along with some relevant brand expansion experience;
• Hospitality led, people first view to running restaurants, along with a willingness to take a hands-on approach to the role;
• Thorough knowledge of food and beverage operations;
• A good understanding of leading London restaurants;
• Willingness to lead by example and get involved in the day-to-day operations of individual sites where required;
• Strong understanding of restaurant commercials and financials, including but not limited to, general lease terms and opening costs, pre-opening and steady-state budgets, restaurant P&Ls, day-to-day controls mechanisms. This will need to be demonstrated via previous involvement in the restaurant openings spanning pre-lease negotiations to post-opening;
• Prior experience with stock, EPoS, HR, reservations and delivery systems