Operations Manager

at  Knovia

Voted in the Top 5 Training Providers, and Top 10 Best Places to Work, we are embarking on an exciting journey of growth, and we are looking for strong leaders with experience in delivering results, exceeding targets, building strong client relationships, taking accountability for teams performance and leading an operational team, to join us as an Operations Manager - Residential Childcare.

WHAT WE NEED FROM YOU:

. Successful track record of leading and developing a high performing team in a remote work place learning environment
. Experience of taking accountability for own and teams results
. Experience of driving commercial partnerships to grow business
. Experience of effectively delivering on deadlines, objectives and targets
. Experience of using data to inform decisions
. Strong people management and leadership skills
. Commercially aware with strong sales and business development skills
. Well developed interpersonal and motivational skills
. Effective communication skills, both written and verbal
. Able to travel for in person 1:1s and meetings

. Accountability for all aspects of line management and leadership of a remote based team
. Responsible for recruiting, training, developing and retaining peak performing colleagues in your team
. Exceed regional targets against budget and drive our ambitious growth plans
. Develop and share best practice across team and wider business
. Drive consistent and effective delivery to learners
. Conduct regular forecasting for department including; starts, QAR, leavers, out of funded learners and headcount requirements

. Coach, mentor and develop your team with regular team meetings and 1:1 meetings both remotely and face to face

• Adhere to GDPR regulations and all internal information and data security policies and procedures