Operations Manager (Manager of Operations)

at  Shelter Movers

WHO ARE WE?

Shelter Movers is a national, volunteer-powered charitable organization providing moving and storage services at no cost to individuals and families fleeing abuse. We collaborate with local businesses and community agencies to support people, primarily women and children, as they transition to a life free of violence. Every year, in collaboration with community partners, our volunteer teams contribute over 31,000 hours to support people transitioning to lives free of violence and abuse.
Working at Shelter Movers means creating a meaningful impact for families experiencing abuse. It also means showing allyship and playing a tangible role in breaking the cycle of gender-based violence in Canada. We are growing and looking to add caring, compassionate, and competent people to join our team.

SKILLS YOU WILL NEED

• Project, customer service, and/or team management experience.
• Demonstrate strong communication, problem-solving, and critical thinking skills.
• Exhibit a very strong commitment to the role and organization, reflecting a passion for the mission.
• Take initiative and is capable of leading, motivating, and developing/training team members.
• Adaptable, flexible, and creative in finding solutions; remain calm under pressure.
• Administrative skills experience, with demonstrated attention to detail and strong orientation for process.
• Bring conflict resolution skills to foster a positive working environment.
• Maintain a supportive, approachable, trauma-informed, anti-racist, anti-oppressive, client-centered, and inclusive communication style.

EXTRA USEFUL SKILLS THAT YOU MAY HAVE

• Knowledge of the Gender-Based Violence sector, specifically women’s shelters, is an asset.
• Advanced understanding and interest in social work or gender studies, including anti-racist, anti-oppressive frameworks and intersectionality of challenges faced by women and particularly survivors of abuse in the local community is an asset.
• Experience in community outreach and relationship building.

PURPOSE OF YOUR ROLE

Shelter Movers is hiring an Operations Manager to oversee all moving and storage services offered to survivors of violence within the local Chapter. Reporting to the Chapter Director, the Operations Manager will collaborate closely with the local leadership team to ensure seamless operations. Responsibilities include supervising/supporting teams of paid staff/ volunteers, cultivating relationships with shelters and operational partners, and managing projects.
This role requires a proactive approach to policy and procedure adherence and documentation, as well as a readiness to engage in frequent moves. The ideal candidate demonstrates adeptness in navigating Shelter Movers’ dynamic environment. This includes comfort with unpredictability, and a proven ability to actively participate in the development of local initiatives, contributing to the organization’s growth and sustainability.

ROLE DETAILS

• JOB TYPE: Part-Time, Permanent
• COMPENSATION: $33.00 - $38.00 Hourly
• LOCATION: Regina, Saskatchewan (Hybrid)
• HOURS OF WORK: 25 hours per week (with some evening and weekend availability as needed)