Operations Manager

at  Meridian University

ABOUT THE POSITION

Meridian University is seeking an individual experienced with managing operations across multiple departments. This role involves process management, project management, and quality assurance.
Classification: Full Time
Base Working Hours: Monday-Friday, 8:45am-5:15pm Pacific Time
Location: Onsite at Meridian University’s Los Angeles Center in Santa Monica, CA
Benefits: Medical, Dental, Vision, Life, 401(k), PTO, Sick Time, Paid Holidays

REQUIRED QUALIFICATIONS

• Experience guiding and motivating teams.
• Strong interpersonal skills.
• Interest in taking a hands-on approach to projects.
• Self-management skills, notably by way of time-management, initiative, and diligence.
• Bachelor’s degree or higher.

PREFERRED QUALIFICATIONS

• Experience working in a higher education setting or experience as a graduate-level student.
• Experience working in a startup environment.
• Familiarity with Salesforce (experience working with other case management/CRM systems also a plus).
• Familiarity with Microsoft 365 (Microsoft Teams, Outlook, Excel, Power BI, etc.).

• Coordinating and coaching remote teams for operational excellence.
• Building, optimizing, and running complex multistep processes.
• Leading initiatives related to knowledge management, automation, and efficiency.
• Supporting team members with activities such as case management, program scheduling, liaising, and research.