Operations manager

at  Michaels

Thunder Bay, ON, Canada -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate01 Jan, 2025Not Specified06 Oct, 2024N/ALegal RequirementsNoNo
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Description:

Store - THUNDER BAY, ON
Lead the operational processes to deliver sales and profits while protecting our assets. Provide a well merchandised and well in-stock store by leading and supporting inventory management processes. Lead a team of well-trained team members to deliver a customer centric shopping experience. Deliver friendly customer service.

Major Activities

  • Assist Store Manager in planning and supporting the scheduling and execution of store workload.
  • Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOP’s) and Company programs to ensure compliance to applicable laws and requirements; ensure execution of Company policies and standards; hold team accountable for store conditions and results
  • Support and participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget
  • Achieve your KPI’s; manage your team to achieve their role KPI’s
  • Manage the visual merchandising standards in store and execution of feature space and seasonal layouts
  • Manage and execute the inventory management processes in store
  • Manage and execute merchandise operations and Omni channel processes
  • Manage and execute shrink and safety programs.
  • Train, observe and coach the team to achieve results; participate in the performance management process of your team; support Talent Development; utilize the leadership competencies for continued self-development
  • Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization’s vision and values; projects a positive image and serves as a role model for others
  • Serve as Manager on Duty (MOD)
  • Acknowledge customers, help locate product and provide solutions
  • Cross trained in Custom Framing selling and production
  • Assist with Omni channel processes

Preferred Type of experience the job requires

  • Retail management leadership experienc

Physical Requirements

  • Ability to remain standing for long periods of time
  • Ability to move throughout the store
  • Regular bending, lifting, carrying, reaching and stretching
  • Lifting heavy boxes and accessing high shelves by ladder or similar equipment
  • If you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodatio

Responsibilities:

Preferred Type of experience the job requires

  • Retail management leadership experience

Physical Requirements

  • Ability to remain standing for long periods of time
  • Ability to move throughout the store
  • Regular bending, lifting, carrying, reaching and stretching
  • Lifting heavy boxes and accessing high shelves by ladder or similar equipment
  • If you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodation

Work Environment

  • Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press ; work hours include nights, weekends and early mornings


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Retail Industry

Fashion / Garments / Merchandising

Retail Management

Graduate

Proficient

1

Thunder Bay, ON, Canada