Operations Manager NOC - Germany (f/m/d)

at  EON

E.ON Drive GmbH | Permanent | Full time; Part time
E.ON Drive GmbH is the backbone of the German e-mobility business and represents the brand E.ON Drive. We bring renewable energy to the road and support individuals and companies throughout Germany, to travel in a clean, quiet and affordable way by using electromobility. Our product portfolio includes smart solutions for charging on the road, at work and at home. We help our customers in every step they take, from personal advice, the installation of charging stations, modern billing systems to the supply of green electricity.
At E.ON diversity matters. We welcome all people and are convinced that differences make us stronger. Become part of our inclusive and diverse company culture! To create equal opportunities for everyone we offer our positions in full or part-time.
Seize the chance to become part of our E.ON Drive GmbH team in Essen as soon as possible and apply online now as Operations Manager NOC - Germany (f/m/d). Create perspectives not only for the future of E.ON, but also for your own. We can’t wait to meet you, because none of us is as strong as all of us.

WHAT YOU NEED TO KNOW:

Contract type: Permanent
Work Model: Hybrid
Working time: Full time; Part time
Company: E.ON Drive GmbH
Location: Essen
Function area: E-Mobility; Operation/Maintenance of Distribution

• You are responsible for the stability of our high-power charging network for a large OEM customer with focus on the German market
• You operate our DC chargers and ensure a smooth customer experience including:
• Documentation, analysis, and management of customer requests within our CRM/Predictive Maintenance Tool
• Taking relevant suppression measurements and steering our field service partners
• Proactive and transparent communication to our customers
• You ensure that the charger infrastructure is maintained and inspected within the industry legislation and regulatory framework
• You help us to further improve our service quality and our operational excellence
• Contribute to the continuous growth of our eMobility business