Operations Manager - Sea Freight

at  AlFuttaim

Job Requisition ID: 163830
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world’s most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

REQUIRED SKILLS TO BE SUCCESSFUL

• Bachelor Degree / Post Graduate
• At least 6-8 years in Logistics industry
• Should be well versed with Free Zone regulations, customs processes and Incoterms
• Must have experience in special projects movements

OVERVIEW OF THE ROLE

We are currently looking for Operations Manager – Sea Freight Automotive. In this role, you will manage the sea freight business and assigned key accounts of Automotive Sea Freight portfolio in an efficient manner. Handle additional tasks such as freight management of special movements, Cross Trade, and ensure smooth running of the Sea Freight operation. Handling both Internal and external customers.

WHAT YOU WILL DO

• To manage an assigned team within Sea Freight Automotive & Special logistics business
• Handle end to end scope of assigned key accounts including managing day to day movements & scheduled movements
• Responsible for service deliverance & KPI’s of key accounts
• Effective coordination with origin agents’ offices & ensure timely collections & lifting to attain efficient lead times & liaise for cost effective solutions
• Liaise with Carriers for cost effective solutions
• Handle the customer rate requests and drive the results
• Effectively manage the Sea Freight operation teams and system reporting, Job management, logs & milestones and job closures
• Timely & errorless billing/cost booking of the jobs in the system
• Maintain and submit the trackers to assigned key accounts on the agreed interval

WHAT EQUIPS YOU FOR THE ROLE

• Report to duty on a timely basis.
• Should have the ability to handle sizeable team.
• To be able to handle large scale bids & RFQ’s (Request for Quotation) of new & existing customers.
• Should be well-versed with the Freight Management, Carrier or agent negotiations to attain the customer retention and healthy hit ratio.
• Understanding to ATA Carnet processes, Exhibition Shipment clearances
• Should be able work under pressure & must be flexible in working hours