Operations Manager

at  SwitchUp

Job Advert
The Operations Manager will be responsible for overseeing all day-to-day operations. This role requires a dynamic individual with strong leadership skills, excellent written and verbal communication abilities, and extensive line management experience. The Operations Manager will ensure that all programs and initiatives run smoothly, efficiently, and effectively, aligning with the organisation’s vision, values and goals.

Key responsibilities:

• Deliver your role in support of the new Switch Up 3-year strategy
• Provide effective leadership and support to our portfolio leads
• Drive a culture of excellence and performance
• Ensure effective leadership, wellbeing and development of all staff
• Oversight and management of Switch Up projects and programs
• Always lead with the vision and values of Switch Up

GENERAL

Actively participate in staff meetings, training sessions, supervision sessions and reviews, planning sessions and in Switch Up’s overall development
Assist in general fund-raising events, fundraising and promotion of the work of Switch Up and the Marcellus Baz Foundation
Ensure all policies and procedures are followed including Safeguarding, Health & Safety, Equal Opportunities and codes of conduct
Comply with all relevant data protection legislation and any Switch Up policy regarding data protection relating to any employee, supplier, commissioner or partner agency to meet the requirements of the General Data Protection Regulation (GDPR)
Any other duties which may reasonably fall within the remit of the post holder. This job description is not exclusive or exhaustive and due to this being a new role will be reviewed each quarter based upon feedback from the Operations and Facilities Manager, The COO and CEO.

EXPERIENCE

A minimum of 5 years professional experience of working in a senior. Leadership position within sport / or, social care, education or a facilities role
E
Bachelor’s degree in Business Administration, Nonprofit Management, Sports Management, or social care.
D
Proven track record of strong leadership and team management skills.
E
Demonstrate experience of leading, managing and / or supporting others through formal and / or informal settings
E
Experience of program management, within budgets and leading on service level agreements
E
Working with young people impacted by violence, trauma or tragedy
D
Experience of working with projects which seek to address the issues within a local community related to young people, families and / or health
D
Experience of monitoring and evaluation systems to measure program impact
E
Evidence of working in a team environment to deliver the best outcome for the young person and the organisation
E
Experience in financial management and budget oversight
E

KNOWLEDGE

A good understanding of legislation and working with contractual requirements
D
An awareness of the roles of Sports Partnerships, National Governing Body initiatives, the voluntary sector and Local Authorities.
D
Strong knowledge of child protection and safeguarding issues and of current best practice with youth work and statutory sectors
E
A thorough understanding of best practice in case recording and how GDPR, data protection and confidentiality are key in supporting this process
E
A good understanding and commitment to diversity and inclusion
E
Knowledge of and links to local support services for young people across Nottinghamshire
D

SKILLS

Strong organisational skills to deliver projects and to measure performance/impact against required standards
E
Be proficient in the use of IT and programs such as Microsoft Office, Outlook and recording systems
E
Excellent communication skills both verbal and written.
E
Highly organised with effective time management skills, an ability to prioritise tasks and work flexibly to deadlines
E

QUALIFICATIONS

A recognized coaching qualification and / or fitness instructor qualifications with practical experience of delivering high quality sessions
D
Full UK Driving License and the use of a car for business purposes
E
Willingness to complete an Enhanced DBS check (required for the post)
E
First Aid qualification
D
Leadership and Management qualification
E
Sports Related, Education Related or other industry related qualifications

Key responsibilities:

• Deliver your role in support of the new Switch Up 3-year strategy
• Provide effective leadership and support to our portfolio leads
• Drive a culture of excellence and performance
• Ensure effective leadership, wellbeing and development of all staff
• Oversight and management of Switch Up projects and programs
• Always lead with the vision and values of Switch U