Operations Manager

at  The Malone Hotel

The Malone Hotel have a fantastic opportunity for an experienced and highly motivated Operations Manager to oversee daily operations and ensure the highest standards of service and hospitality are always maintained. The successful candidate will be responsible for managing the front office, housekeeping, maintenance, and food & beverage departments, ensuring efficient and smooth operations while meeting the hotel’s goals for guest satisfaction and profitability.

QUALIFICATIONS:

Bachelor’s degree in Hospitality Management, Business Administration, or a related field.
Significant experience in hotel operations, with at least 2 years in a managerial role.
Strong leadership and team management skills.
Excellent communication and interpersonal skills.
Proven ability to manage budgets and financial performance.
Strong problem-solving and decision-making abilities.
Proficiency in hotel management software and MS Office Suite.
Knowledge of industry trends and best practices.

COMPANY BENEFITS:

As an award winning, family-owned hotel, we offer our staff the chance to become “part of the family!” Your employee benefits will include the following:
Competitive salary and performance-based bonuses.
Internal growth and professional development opportunities.
28 days holiday for full time staff.
Departmental incentives including employee discounts on hotel stays and dining.
Free parking.
Discounted friends and family rates.
This job description is not exhaustive, therefore the job holder may be required, from time to time, to conduct tasks as and when requested by Hotel Management.
Interviews may take place prior to the job advertisement closing as and when suitable applications are received. If a suitable candidate is appointed the role may close early, therefore please do not hesitate to submit your application in a timely manner.
In addition, we also reserve the right to enhance the criteria at shortlisting stage.

SKILLS NEEDED

Developing Strategic Alliances, Establishing Rapport With Clients, Managing Integrated Teams, Ability to Identify and Anticipate needs, Exceptional Customer Service Skills, Budgeting and Forecasting

COMPANY CULTURE

We are always looking for enthusiastic and talented individuals to join our team.
As a family owned hotel, you’re not only part of the team, you’re part of the family.
Our commitment to our people is to deliver a great place to not only work, but thrive. Relationships are important to us, those we have with our guests and with one another.

The Malone inspires its teams to live by the company’s core values;

• Treat people really well
• Openness, trust and understanding
• The highest standards
• Perseverance and enjoyment
• One step ahead
• Flexibility

Internal development and progression is key to our success, having been in business for 30 years.

Please refer the Job description for details