Operations Manager

at  Vertical Cold Storage LLC

Job title: Operations Manager
Reports to: General Manager
Supervise: Exempt Warehouse Supervisor
Job Summary: This person will direct be receiving, warehousing, picking and loading services and related staff in the daily operations of a public warehouse.

REQUIRED SKILLS:

• Strong customer service skills with ability to read and write English
• Proficient computer skills in Excel, Word & Outlook
• Ability to communicate at all levels
• Problem solving abilities with attention to detail
• Ability to lift, push, pull up to 60 pounds frequently

EDUCATION AND EXPERIENCE:

• High school diploma required
• 4-6 years experience in warehouse/distribution or production management.
• Knowledge and experience in Safety and OSHA desired.
  Physical Requirements: While performing the essential functions of this job, the associate will work in a warehouse environment with frequent prolonged work schedules with little notice and continual exposure to extreme cold and noise. Some travel may be required.
  Vertical Cold Storage is an EOE/M/F/D/V
  Drug Free Workplace

• Direct warehouse staff by selecting, orienting, and training employees. Supervise staff job results by coaching, counseling, and disciplining employees. Scheduling and assigning workflow of warehouse personnel.
• Maintain receiving, warehousing and distribution operations by initiating, coordinating, and enforcing processes and procedures to produce customer service excellence.
• Ensure correct and timely handling of product within the established Vertical Cold Storage policies and procedures. Utilizing appropriate, defined practices to ensure accuracy and compliance.
• Control inventory by conducting physical counts and reconciling with system software.
• Supervise export compliance understanding processes and maintaining documentation and communication between all affected personnel, USDA, and customer. Validate accuracy, timeliness, and compliance with mandated guidelines.
• Safeguards warehouse or production operations and contents by establishing and monitoring security procedures and protocols, and obtaining shipper and receiver authorizations.
• Protect shipments by investigating causes of damages and discrepancies in consignments.
• Maintains physical condition of warehouse inspecting equipment and issuing work orders for repair.
• Enforces safety policies by conducting inspections, reporting statistics, counseling employees, and identifying and correcting infractions.
• Support of Human Resource operations ensuring appropriate documents are accurately completed while maintaining confidentiality.
• Work with company practices to develop and improve collaborative workflows among warehouse, production, office, maintenance and administrative personnel.
• Support assigned duties of the General Manager to assist in the business of the facility.