Operations Mgr, EVS

at  UPMC

JOB DESCRIPTION

Manage the activities of the Housekeeping Staff and Supervisors.
Engage in cleaning and maintaining premises of the facility.
Ensure that tasks are assigned to workers and that completed work meets standards.
Manage and oversee all employees on all three shifts to ensure that they are meeting cleaning standards and competencies.
Ensure that we are within budget and supplies.
Ensure compliance with state, federal and other regulatory requirements and guidelines.
Oversee all operations of Environmental Services in the absence of the Director.

EDUCATION:

High School Diploma or GED required; bachelor’s degree preferred

EXPERIENCE:

Four years relevant experience required (Must have professional housekeeping experience, in a hospital setting is highly preferred).
Two years relevant leadership experience required
Skills:
Experience in customer service and quality/process improvement preferred.
Demonstrated knowledge and understanding of all phases of building maintenance.
Effective communication, organizational and management skills.
Floor care experience preferred.

• Develop and ensure implementation of department policies and procedures in an efficient and effective manner.
• Maintain department standards relative to safety, JCAHO standards, established local, state, and federal regulations, and hospital policy and procedures.
• Develop and maintain expenditures within the approved annual operating and capital budgets.
• Recommend a sufficient number of qualified and competent persons to provide services.
• Determine the qualifications and competency of department personnel through timely, annual performance evaluations and competency reviews.
• Establish and maintain good rapport and cooperative relationship with medical staff, co-workers, supervisors and others.
• Assure the overall cleanliness and appearance of the facilities, including all relevant off-site locations.
• Provide direction and oversight to department staff and supervisors.
• Responsible for efficient and effective management of department inventory including linen, cleaning supplies and paper supplies.
• Participate in selecting outside sources for needed services.
• Practice universal blood/body fluid precautions.
• Establish and maintain department goals consistent with hospital goals.
• Ensure that all equipment is up to date and properly maintained to provide safe and effective operation.
• Mentor and develop staff and supervisors. This includes training/orientation function oversight and all aspects of performance management.
• Research new developments in cleaning supplies/equipment through continued education and vendors.