Operations Officer

at  ARK Resettlement Services

KEY SKILLS AND COMPETENCIES

• Leadership and Coordination: Proven ability to manage diverse teams and oversee complex operations.
• Communication: Excellent written and verbal communication skills, including report writing and stakeholder engagement.
• Problem-Solving: Strong analytical skills to resolve operational issues efficiently.
• Organisational Skills: Ability to prioritise tasks and manage multiple responsibilities simultaneously.
• Technical Proficiency: Proficient in Microsoft Office Suite, and good knowledge of graphic design tools.

QUALIFICATIONS AND EXPERIENCE

• Proven experience in operations, property management, or human resources.
• Strong track record in managing events, projects, and fundraising initiatives.
• Familiarity with the voluntary sector (preferred but not essential).
• Expertise in stakeholder engagement and developing strategic partnerships.
• Commitment to promoting diversity, equity, and inclusion in all aspects of work.
• Bachelor’s degree or equivalent qualification.

JOB PURPOSE

The Operations Officer is a pivotal role, ensuring the smooth and efficient running of the organisation’s operations, property management, and support services. This position combines strategic oversight, administrative support, and hands-on management, ensuring high-quality service delivery to stakeholders, team members, and service users.